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new license must be obtained. wtf?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just started receiving this when I try running STO.

Access Denied (license_expired)

A license has expired on the Proxy, and your requets is not permitted: "The SGOS license has expired"
A new license must be obtained.

For assistance, contact your network support team.

I'm trying to run it from steam. Worked fine earlier. What's up with this?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got the issue "You´re not allowed to login in at this time"..got a steam account too. A few hours earlyer it works quite well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Azulgrim wrote:
    I got the issue "You´re not allowed to login in at this time"..got a steam account too. A few hours earlyer it works quite well.

    I'm having the same issue right now, according to the launcher; the server is up though. :-/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    "You´re not allowed to login in at this time"

    The server is full and they have a rush on more hardware to expand on it.

    As to the OP, I have no idea about that message, first I've heard that anyone has had that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Alright a status report.

    The problem is Internet Explorer. The error message pops up when trying to connect anywhere with it. Why this is a problem, is because STO-launcher uses IE, and it's not possible to switch it to use another browser.

    Google confirms that this issue has been on other browsers too, but my problem is with IE that I don't normally use.

    I'll continue my research, if anyone can help it's greatly appreciated.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ugh... IE, the bane of the internet... I hate IE and don't use it so I have no idea on how to help you...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well you use just as much as I do. You launch STO.

    For the DEVS:

    Would it be possible to enable choosing of browser for the launcher?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    tlvs wrote: »
    Well you use just as much as I do. You launch STO.

    LOL, too true.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This issue has resolved itself as mysteriously as it began.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    tlvs wrote: »
    This issue has resolved itself as mysteriously as it began.

    Another great IE moment in history... lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The launcher uses the MSHTML components which is built into of Windows whiich is what IE also uses.I
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    PegasusMD wrote:
    The launcher uses the MSHTML components which is built into of Windows whiich is what IE also uses.I

    What's that in English?

    Kidding, I have an idea but really no clue, my computer programming skills ended with the C64 BASIC.

    But since that is the issue, is there some way that can be fixed so that it doesn't happen again? Or even better, able to change it so that it uses something like FF or Opera?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    not really since they are using the native windows os components. Things that you can do to help is

    Besure IE is uptodate even if you don't use it. (this helps keeping the window os componets in line and upto date)
    besure IE is not set to work offline.
    sometimes clearing the IE cache will fix some launcher issues.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It could be an out of date SSL certificate, perhaps cryptic had a certificate expire unexpectantly and they've updated it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Sounds like you may have some program on your machine that installed a BHO or a toolbar, and then complains on startup. HijackThis may help narrow down the cause should it happen again.
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