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Account Error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Whenever I go to log in, I put in my username/password and it goes to the sever status/patch page and at the bottom it says "account error please contact billing support." I opened a billing ticket but was hoping the forums would supple a quicker solution.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Its likely the reason that the servers are currently down. I get it too. At a guess I would say it was either caused by them monkeying with the server code to cram more players in or it means that the new servers have shown up and the downtime is in part due to them being installed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Thats what I was thinking too. Didn't know if anyone else was having the same problem or not though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm getting invalid username or password, but I expect it stems from the same issue

    Okay, finally got through, just kept trying and it caught
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Okay, so it's a real problem then and not something I forgot to do...

    I'm getting the same "invalid user name or password" message that themysticarcane was getting - I suppose I'll keep plugging away.

    Wouldn't be so bad if my password wasn't so bloody long. Heh. Cut-n-Paste is now my best friend.
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