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D3D error/crash when loading beta client

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Here is the error that I am getting:

http://home.cogeco.ca/~rmorda/stoerror.jpg

I am using a GeForce FX 5500 256 MB
I am running Windows XP SP3

Here is the Dxdiag log I ran:

http://home.cogeco.ca/~rmorda/dxdiag.txt

I sent a client dump to Cryptic as well (error ticket ID: 6915854).

Not sure if anyone else has had this issue. I noticed it was on the forum for Champions Online as well.

Here is a copy of my Gameprefs.pref: http://home.cogeco.ca/~rmorda/gameprefs.pref

I didn't check the integrity of the installer files yet, but if I need to I will.

Any help that anyone can give me would be great.

Thanks.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The minimum requirement to run ST:Online is a GeForce 7 series card (7950 is stated on the requirements). I really don't think you're too likely to get this game to run on that card anyway.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I know, I'm just surprised that it doesn't run at all though.....I figured it would at least run, just slower...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It normally would run if the device supported the Direct3D mechanisms to produce the game environments. Since your card is an older pre-Direct3D 8/9 card it cannot support the calls necessary. A good example of this is post processing and high dynamic range lighting neither of which are possible with anything besides DirectX 9.
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