I think this is due to the server being extremely stressed right now. I just tried to log in again and didn't get that message but I did time out during the "connecting to account server". I'll probably just wait to play until the late hours of the night again.
Keep up the good work Cryptic! Open Beta is a pain in the a$$ to get figured out.
Yes, I think there's another thread talking about this too. Yes, I can access the game sometimes and others get the timed out message.
One thing I've noticed though, the initial log in screen has an overlap of the Federation and Klingon character creation graphics. Since I'm not even past the Vega content yet, let alone access to a Klingon character, seems odd. After the first time out it clears to only Federation, but seems there's a glitch there someplace...
I am getting the same issues too. I get the mixed start up screen. I usually time out on the first log in attempt, then after loging in on the cryptic screen, I have been getting the "disconnected from accoount server" message. If I do get in, I get to the load screen, then the Server Disconnect message appears.
I don't know if it was just luck, but I clicked the Option button on the launcher and changed the proxy from US to NONE.
I remember Aion Open beta had a problem like that so I figured I would give it a try and it worked.
Just figured I would suggest that to you all having trouble login.
Same problem..so far my beta experience is mostly staring at the "connecting to account server" screen..which already means this game is better than CO.
I can confirm.. when you select options, at the loading page, and change proxy from US to NONE, it logged me in, right away. Please try this for yourself, if you are having the same problems.
Where do you see this proxy option? The only options I see are to change basic/audio/video..no networking or server options.
You looking at options from the login screen. You want to go to options on the launcher. You know where you see the notifications from Cryptic, where you have the ENGAGE button.
Ok this is starting **** me off now, everyday for the pass 3 days round about 5.30pm to 6-7pm the game will disconnect and won`t let me back in i get the "timed out" message at the "Retieving list of mapS"
i`ve tried the proxy thing all 3 of them and other things,
i put a post in Gen looking for help and the buggers moved it i wanted was some good sound help from the players and they usually come up with some good ideas and my post disappeared and i wasn`t told if it was moved or deleted
ok tried that, seems you might have something (i think i`ve had to do this before) don`t remember how to fix the problem and tbh i`m to tired atm to try change proxy to the U.S again tonight just got kicked off twice tonight other than that it seemed fine for the passed 6 hours
Comments
Keep up the good work Cryptic! Open Beta is a pain in the a$$ to get figured out.
One thing I've noticed though, the initial log in screen has an overlap of the Federation and Klingon character creation graphics.
I remember Aion Open beta had a problem like that so I figured I would give it a try and it worked.
Just figured I would suggest that to you all having trouble login.
same thing happening to me anyone know how to fix?
You looking at options from the login screen. You want to go to options on the launcher. You know where you see the notifications from Cryptic, where you have the ENGAGE button.
but keep up the good work .. youll get it worked out ..
White screen ususally is caused by your IE borwser is set to work offline.
i`ve tried the proxy thing all 3 of them and other things,
i put a post in Gen looking for help and the buggers moved it i wanted was some good sound help from the players and they usually come up with some good ideas and my post disappeared and i wasn`t told if it was moved or deleted
thanks for your time
when you get kicked off do a tracert patchserver.crypticstudios.com
and download and run nettest during that time
post the results of both.
also do the same before you have problems.
Nettest:
Go to http://files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate)