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Login Issue

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Anyone else having issues logging in?

I get a "disconnected from account server" message when I try to log in to the server. Looks like the server is up but maybe I'm mistaken.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm getting that to
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Currently getting that or while trying to login, the screen gets stuck on "COnnecting to Login Server" but it eventually times out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i am getting version mismatch...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I think this is due to the server being extremely stressed right now. I just tried to log in again and didn't get that message but I did time out during the "connecting to account server". I'll probably just wait to play until the late hours of the night again.

    Keep up the good work Cryptic! Open Beta is a pain in the a$$ to get figured out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yes, I think there's another thread talking about this too. Yes, I can access the game sometimes and others get the timed out message. :(

    One thing I've noticed though, the initial log in screen has an overlap of the Federation and Klingon character creation graphics. :confused: Since I'm not even past the Vega content yet, let alone access to a Klingon character, seems odd. After the first time out it clears to only Federation, but seems there's a glitch there someplace...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am getting the same issues too. I get the mixed start up screen. I usually time out on the first log in attempt, then after loging in on the cryptic screen, I have been getting the "disconnected from accoount server" message. If I do get in, I get to the load screen, then the Server Disconnect message appears.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Edit: Never mind. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I don't know if it was just luck, but I clicked the Option button on the launcher and changed the proxy from US to NONE.
    I remember Aion Open beta had a problem like that so I figured I would give it a try and it worked.
    Just figured I would suggest that to you all having trouble login.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Mac_Garen wrote:
    Currently getting that or while trying to login, the screen gets stuck on "COnnecting to Login Server" but it eventually times out.

    same thing happening to me anyone know how to fix?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same problem..so far my beta experience is mostly staring at the "connecting to account server" screen..which already means this game is better than CO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I can confirm.. when you select options, at the loading page, and change proxy from US to NONE, it logged me in, right away. Please try this for yourself, if you are having the same problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Where do you see this proxy option? The only options I see are to change basic/audio/video..no networking or server options.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Where do you see this proxy option? The only options I see are to change basic/audio/video..no networking or server options.

    You looking at options from the login screen. You want to go to options on the launcher. You know where you see the notifications from Cryptic, where you have the ENGAGE button.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yea i been getting the same thing. Ill sit at login screen before it times out.. or ill be in game and it will drop me..

    but keep up the good work .. youll get it worked out ..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well I feel better knowing this isnt just happening to me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm having a white screen on my log in? I think there is something wrong with java script. I downloaded to updated java and still nothing. :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Longbowan wrote: »
    I'm having a white screen on my log in? I think there is something wrong with java script. I downloaded to updated java and still nothing. :/

    White screen ususally is caused by your IE borwser is set to work offline.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Ok this is starting **** me off now, everyday for the pass 3 days round about 5.30pm to 6-7pm the game will disconnect and won`t let me back in i get the "timed out" message at the "Retieving list of mapS"
    i`ve tried the proxy thing all 3 of them and other things,
    i put a post in Gen looking for help and the buggers moved it i wanted was some good sound help from the players and they usually come up with some good ideas and my post disappeared and i wasn`t told if it was moved or deleted

    thanks for your time
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Scrolls
    when you get kicked off do a tracert patchserver.crypticstudios.com
    and download and run nettest during that time
    post the results of both.

    also do the same before you have problems.

    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    ok tried that, seems you might have something (i think i`ve had to do this before) don`t remember how to fix the problem and tbh i`m to tired atm to try :D change proxy to the U.S again tonight just got kicked off twice tonight other than that it seemed fine for the passed 6 hours
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