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Stuck on "Connecting to account server"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Anyone else have this issue?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Not stuck, per se...but it times out every time I try to connect. I opened a ticket just waiting for their response.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I also get a "timed out" message when connecting to account server...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yes, I am also experiencing this "Timed Out" issue as well. IT seem to sit for about 2-3 minuted before you get that "Timed Out" error. I am hoping they resolve this issue soon. I am so jealous reading about how great STO is by other players who manage to get into the game. I want to experience the Beta as well :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It's most likely related to a firewall issue, make sure ports 7000-7500 are open. See this page ( http://forums.startrekonline.com/showthread.php?t=60269&highlight=firewall+ports ) for more info on the ports being used, I had a few of them specifically configured from Warhammer and guess I forgot about them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Happening to me as well. Since I got in fairly easily earlier this morning I don't think it has anything to do with a firewall (for me any way).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Oh ya, me too. Have not been able to play most of the day. Website shows server up so who knows what is going on????????????
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