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unable to start the game client: the process cannot access the file because...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
here is the rest:

Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_SOUND.HOGG
Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE3.HOGG
Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE2.HOGG
Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE.HOGG
Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_DATA.HOGG
Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_EXES.HOGG
Section \BaseNamedObjects\__ComCatalogCache__
Section \Sessions\1\BaseNamedObjects\windows_ie_global_cou nters
Section \Sessions\1\BaseNamedObjects\C:_Users_<user>_AppDa ta_Local_Microsoft_Windows_Temporary Internet Files_Content.IE5_index.dat_409600
Section \Sessions\1\BaseNamedObjects\C:_Users_<user>_AppDa ta_Roaming_Microsoft_Windows_Cookies_index.dat_327 68
Section \Sessions\1\BaseNamedObjects\C:_Users_<user>_AppDa ta_Local_Microsoft_Windows_History_History.IE5_ind ex.dat_1867776
Section \Sessions\1\BaseNamedObjects\C:_Users_<user>_AppDa ta_Local_Microsoft_Windows_History_History.IE5_MSH ist012010011420100115_index.dat_32768
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS3.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS2.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_CHARACTER.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_OBJECT.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_SOUND.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE3.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE2.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_DATA.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_EXES.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS3.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS2.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_CHARACTER.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_OBJECT.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_SOUND.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE3.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE2.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_TEXTURE.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_DATA.HOGGVer
Semaphore \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_EXES.HOGGVer
Thread Star Trek Online.exe(4028): 3844
Thread Star Trek Online.exe(4028): 3856
Thread Star Trek Online.exe(4028): 1212
Thread Star Trek Online.exe(4028): 1472
Thread Star Trek Online.exe(4028): 2008
Thread Star Trek Online.exe(4028): 2008
Thread Star Trek Online.exe(4028): 2008
Thread Star Trek Online.exe(4028): 1472
Thread Star Trek Online.exe(4028): 3844
Thread Star Trek Online.exe(4028): 3012
Thread Star Trek Online.exe(4028): 1720
Thread Star Trek Online.exe(4028): 3012
Thread Star Trek Online.exe(4028): 2012
Thread Star Trek Online.exe(4028): 1212
Thread Star Trek Online.exe(4028): 1212
Thread Star Trek Online.exe(4028): 3844
Thread Star Trek Online.exe(4028): 320
Thread Star Trek Online.exe(4028): 320
Thread Star Trek Online.exe(4028): 3856
Thread Star Trek Online.exe(4028): 3012
Thread Star Trek Online.exe(4028): 2988
Thread Star Trek Online.exe(4028): 1476
Thread Star Trek Online.exe(4028): 3856
Thread Star Trek Online.exe(4028): 2988
Thread Star Trek Online.exe(4028): 3844
Thread Star Trek Online.exe(4028): 2936
Thread Star Trek Online.exe(4028): 3676
Thread Star Trek Online.exe(4028): 3676
Thread Star Trek Online.exe(4028): 3676
Thread Star Trek Online.exe(4028): 3448
Thread Star Trek Online.exe(4028): 4092
Thread Star Trek Online.exe(4028): 4092
Thread Star Trek Online.exe(4028): 3288
Thread Star Trek Online.exe(4028): 3288
Thread Star Trek Online.exe(4028): 2936
Thread Star Trek Online.exe(4028): 3012
Thread Star Trek Online.exe(4028): 3644
Thread Star Trek Online.exe(4028): 3744
Thread Star Trek Online.exe(4028): 3540
Thread Star Trek Online.exe(4028): 3540
Thread Star Trek Online.exe(4028): 3540
Thread Star Trek Online.exe(4028): 3328
Thread Star Trek Online.exe(4028): 2988
Thread Star Trek Online.exe(4028): 2988
Thread Star Trek Online.exe(4028): 2108
Thread Star Trek Online.exe(4028): 2036
Thread Star Trek Online.exe(4028): 2036
Thread Star Trek Online.exe(4028): 2108
Thread Star Trek Online.exe(4028): 3312
Thread Star Trek Online.exe(4028): 3312
WindowStation \Sessions\1\Windows\WindowStations\WinSta0
WindowStation \Sessions\1\Windows\WindowStations\WinSta0

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I launched the client this morning, it patched, I clicked engage, and got this message below the patch progress bar:

    unable to start the game client: the process cannot access the file because it is being <get truncated here>

    Then when I click engage again it totally crashes and pops up the cryptic bug send tool.

    I have process explorer and tried to see what was going on. Tried killing the Star Trek Online.exe process and couldn't. Ran a search for "star trek" in process explorer and saw something that just didn't look right. Here is the saved log:

    Process PID CPU Description Company Name
    System Idle Process 0 76.77
    Interrupts n/a 3.54 Hardware Interrupts
    DPCs n/a 2.02 Deferred Procedure Calls
    System 4
    smss.exe 312
    csrss.exe 532
    wininit.exe 636
    services.exe 692
    svchost.exe 824
    WmiPrvSE.exe 2240
    FlashUtil10d.exe 3388 Adobe Flash Player Helper 10.0 r42 Adobe Systems, Inc.
    svchost.exe 932
    svchost.exe 996
    audiodg.exe 1084
    svchost.exe 684
    dwm.exe 2644 Desktop Window Manager Microsoft Corporation
    svchost.exe 276
    wuauclt.exe 4012 Windows Update Microsoft Corporation
    svchost.exe 1152
    svchost.exe 1284
    spoolsv.exe 1464
    svchost.exe 1496
    MCEBuddy.Service.exe 1644
    svchost.exe 1764
    vmnat.exe 1792
    vmnetdhcp.exe 1872
    vmware-authd.exe 1932 0.51
    svchost.exe 1592
    taskhost.exe 2540 Host Process for Windows Tasks Microsoft Corporation
    SearchIndexer.exe 2844
    SearchProtocolHost.exe 548
    SearchFilterHost.exe 3732
    svchost.exe 1976
    svchost.exe 2904
    wmpnetwk.exe 1912
    OSPPSVC.EXE 3256
    taskhost.exe 324
    lsass.exe 708
    lsm.exe 716
    csrss.exe 652
    winlogon.exe 872
    explorer.exe 2664 Windows Explorer Microsoft Corporation
    RAVCpl64.exe 2772 Realtek HD Audio Manager Realtek Semiconductor
    OfficeSASScheduler.exe 2836 Microsoft Office Send-a-Smile scheduler application Microsoft Corporation
    TrueCrypt.exe 2120 TrueCrypt TrueCrypt Foundation
    TrueCrypt Format.exe 3696 15.66 TrueCrypt Format TrueCrypt Foundation
    OUTLOOK.EXE 816 Microsoft Outlook Microsoft Corporation
    Star Trek Online.exe 4028 Cryptic Game Launcher
    iexplore.exe 1772 Internet Explorer Microsoft Corporation
    iexplore.exe 2736 Internet Explorer Microsoft Corporation
    procexp.exe 1760 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
    procexp64.exe 3816 1.52 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
    jusched.exe 2956 Java(TM) Platform SE binary Sun Microsystems, Inc.
    VCDDaemon.exe 2168 Virtual CloneDrive Daemon Elaborate Bytes AG
    vmware-tray.exe 2236 VMware Tray Process VMware, Inc.

    Process: Star Trek Online.exe Pid: 4028

    Type Name
    ALPC Port \RPC Control\OLE7B0FD70718174A959A2005D84368
    Desktop \Default
    Directory \KnownDlls
    Directory \KnownDlls32
    Directory \KnownDlls32
    Directory \Sessions\1\BaseNamedObjects
    File C:\Windows
    File C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf 82fc36c758ad5
    File \Device\NamedPipe\CrypticProfiler4028
    File \Device\Afd
    File C:\Windows\Fonts\StaticCache.dat
    File \Device\KsecDD
    File C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_4211 89da2b7fabfc
    File C:\Users\<user>\AppData\Local\Microsoft\Windows\Te mporary Internet Files\Content.IE5\G2EBJX7V\launchercbe35508[1].txt
    File C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_4211 89da2b7fabfc
    File C:\Users\<user>\AppData\Local\Microsoft\Windows\Te mporary Internet Files\Content.IE5\index.dat
    File C:\Users\<user>\AppData\Roaming\Microsoft\Windows\ Cookies\index.dat
    File C:\Users\<user>\AppData\Local\Microsoft\Windows\Hi story\History.IE5\index.dat
    File C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_4211 89da2b7fabfc
    File \Device\Afd
    File C:\Users\<user>\AppData\Local\Microsoft\Windows\Hi story\History.IE5\MSHist012010011420100115\index.d at
    File C:\Windows\SysWOW64\en-US\kernel32.dll.mui
    File D:\Games\Cryptic Studios
    File \Device\Afd
    File C:\Users\<user>\AppData\Local\Microsoft\Windows\Te mporary Internet Files\Content.IE5\G2EBJX7V\launcher_news[3].txt
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\bins3.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\bins2.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\bins.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\character.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\object.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\sound.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\texture3.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\texture2.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\texture.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\data.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\piggs\exes.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\bins3.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\bins2.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\bins.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\character.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\object.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\sound.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\texture3.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\texture2.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\texture.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\data.hogg
    File D:\Games\Cryptic Studios\Star Trek Online\Live\prepatch\piggs\exes.hogg
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Sorting\Vers ions
    Key HKLM\SYSTEM\ControlSet001\Control\SESSION MANAGER
    Key HKLM
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\CustomLocale
    Key HKCU\Software\Microsoft\Windows NT\CurrentVersion
    Key HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
    Key HKLM\SYSTEM\ControlSet001\services\WinSock2\Parame ters\Protocol_Catalog9
    Key HKLM\SYSTEM\ControlSet001\services\WinSock2\Parame ters\NameSpace_Catalog5
    Key HKCU\Software\Cryptic\MasterControlProgram_SWMSett ings
    Key HKCU
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale\Alter nate Sorts
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Language Groups
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\Star Trek Online_RASAPI32
    Key HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\Star Trek Online_RASMANCS
    Key HKU
    Key HKCU
    Key HKCU\Software\Microsoft\Windows NT\CurrentVersion\Network\Location Awareness
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\ZoneMap
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions
    Mutant \Sessions\1\BaseNamedObjects\CrypticProfiler4028
    Mutant \Sessions\1\BaseNamedObjects\_!MSFTHISTORY!_
    Mutant \Sessions\1\BaseNamedObjects\c:!users!<user>!appda ta!local!microsoft!windows!temporary internet files!content.ie5!
    Mutant \Sessions\1\BaseNamedObjects\c:!users!<user>!appda ta!roaming!microsoft!windows!cookies!
    Mutant \Sessions\1\BaseNamedObjects\c:!users!<user>!appda ta!local!microsoft!windows!history!history.ie5!
    Mutant \Sessions\1\BaseNamedObjects\WininetProxyRegistryM utex
    Mutant \Sessions\1\BaseNamedObjects\WininetStartupMutex
    Mutant \Sessions\1\BaseNamedObjects\WininetConnectionMute x
    Mutant \Sessions\1\BaseNamedObjects\RasPbFile
    Mutant \Sessions\1\BaseNamedObjects\!IETld!Mutex
    Mutant \Sessions\1\BaseNamedObjects\c:!users!<user>!appda ta!local!microsoft!windows!history!history.ie5!msh ist012010011420100115!
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS2.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS3.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_BINS.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_CHARACTER.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_OBJECT.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_SOUND.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE3.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE2.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_TEXTURE.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_DATA.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PIGGS_EXES.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS3.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS2.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_BINS.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_CHARACTER.HOGG
    Mutant \Sessions\1\BaseNamedObjects\D__GAMES_CRYPTIC STUDIOS_STAR TREK ONLINE_LIVE_PREPATCH_PIGGS_OBJECT.HOGG

    continued next post:
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