Hello everybody ,
well i bought the game from the Steam and i finished download the Beta.
now when im launch the game its opening a small window "Cryptic Launcher Autoupdate"
well in this window its says : "Trying To update the launcher , Please be patient , Tried connecting 1 time"
well im waiting and wating nother happens for long time.
i got some picture that you can see :
http://www.siz.co.il/my.php?i=hwtmygm0rg1m.bmp
i would like some help , please im dieing to play this game.
thanks and sorry for my bad einglish ,
Smhaot
Comments
im so angry i pre-order the game and i cant play the beta!
please someone help us ^^.
If it is a bug they had in CO, they fixed it there, but when moving on to STO, decided to reinsert it :P
And to point out, Champions Online's launcher DOES work for me.
People here cannot even run the game, I think this problem merits some dev/customer-support attention.
It'd be nice just to get an acknowledgment from Cryptic that they are aware and working on this problem.
Or some work-around, fix or whatever.
no one help us. STO team you care about are problem?
i paid 50 dollars and i want to play. !!@!@!
Can I ask how many of you used Steam for your pre-order vs. another source?
We are having the same problem and we didn't even get it through steam, which I hear is having a lot of problems itself with the game.
I used Steam.
It might just be a Steam version problem.
So, really, how many with this problem got it via Steam?
How do I take a screen shot of it? By the way I didn't even download it by steam. I got my beta key from Gamestop via pre-order.
Just hit the Print Screen (or Prt Scrn sometimes) button on your keyboard to grab your whole desktop to the clipboard. Then fire up Paint or something similar and do Paste and you should see the screenshot. Now you can save it as an image and upload it.
If you want to just capture the selected application hold Alt + hit Print Screen.
with some warining so i turned off and its closed this nettest window so i reenter and look :
http://yfrog.com/iz75964632p
please help!
i have to play this great game!!!
I ran this Nettest, and I get a timed out result for all ports. Though process explorer which I tried monitoring nettest with, reports it has established connection all these times.
Also, I gave full access (through firewall and the like) to Nettest (and to STO launcher, gameclient and whatnot).
http://img685.imageshack.us/i/stoprob1.jpg/
I got my copy of the beta from Gamestop.
good connections are 300-500 columns 1 and 3 and arround 20 on columns 2.
if you are getting time out on ports as the game uses ports 7000-7500 then something along the path to the server is blocking the ports . if readings are less that the good then something is likely filtering or delaying the packets along the path to the server.
It looks like something is blocking your connection to our servers. It could be a firewall, or your ISP. You will need to resolve this before you can login.
Same as above, something is blocking connections. Sounds like it may be a software firewall issue, so you might want to try entirely disabling it as a test.
You connection looks fine. Are you able to ping patchserver.crypticstudios.com?
http://s793.photobucket.com/albums/yy214/comzakarian/?action=view¤t=INFO2.jpg&newest=1
That is the photo of my attempt.
Start -> Run
Type cmd in the box, hit return.
At the prompt type (without the quotes) "ping patchserver.crypticstudios.com" and hit return.
You should get something like this:
Pinging patchserver.crypticstudios.com [208.95.184.25] with 32 bytes of data:
Reply from 208.95.184.25: bytes=32 time=117ms TTL=54
Reply from 208.95.184.25: bytes=32 time=114ms TTL=54
Reply from 208.95.184.25: bytes=32 time=121ms TTL=54
Reply from 208.95.184.25: bytes=32 time=114ms TTL=54
Ping statistics for 208.95.184.25:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 121ms, Average = 116ms
Open a Command Window (aka DOS window, etc.; try All Programs / Accessories, or type "cmd" in the Run box) and type the command "ping patchserver.crypticstudios.com" (without the quotes) and hit Enter. Ideally, you should get a series of Reply listings with times, which you should probably copy and paste into a reply. If you get "Connection timed out" or other sorts of errors, it's not a good sign; although some ISPs (unhelpfully) block pings even if they let other traffic through.
If the ping command succeeds, it might be helpful to run a related command, "tracert patchserver.crypticstudios.com", which gives a longer and more detailed list of how your network path gets from your computer to Cryptic.
Thanks man I posted my attempt on photobucket above you. http://s793.photobucket.com/albums/yy214/comzakarian/?action=view¤t=INFO2.jpg&newest=1
I have made an exception for the game in my firewall and even tried disabling it completely. I even forwarded the ports on the router.
Could it be an ISP problem?