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What is the Arc Client?
Install Arc

Having problems installing?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Verify your client data files (*.hogg files) to ensure you didn't download corrupted files. You should get clean files from Cryptic, but downloading from other sources might create a situation where you have corrupted files (especially if the download is interrupted prematurely or drops packets without receiving replacement packets).

I posted instructions and current checksums (before emergency maintenance today) on the second post of this thread:

http://forums.startrekonline.com/showthread.php?t=57331

This might also help you if you've installed but you can never launch the game.

I hope that at least helps those who are experiencing this problem. If they're corrupted, just delete them and run the launcher to download them automatically. G'night STO community! :)
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I updated the checksums. Two hogg files were patched as of 1/14/2010 (EST), or at the end of 1/13/2010 (PST). This is the patch after the 1/13/2010 emergency maintenance.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    These were updated again for the 1/16/2010 patch (EST time) after the 1/15/2010 emergency maintenance and downtime.
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