So I tried several times to log in, I kept getting a message saying there was an account error and to contact billing support. The last time, I noticed the server was down. I thought this might be the cause of my problem. Waited, the server came back up. Managed to get to the in game login, where I was not allowed to access my account at this time. Ok, so I need to contact billing support. So I go to the website to file a ticket, because that is what it tells me to do if I have an account. However, I can't file a ticket because any issue I click on (I tried them all just to be sure) gets me absolutely nowhere. Anyone have any idea on this? Is it connected to the server status?
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Good luck.
The billing support message is probably hardcoded into the launcher, they could change it to point you to google.com or something, but why?:P