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You do not have permissions to view the launcher

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I get the following error when I attempt to log in:

"You do not have permissions to view the launcher"

I picked up my beta key from Massively yesterday, activated it at startrekonline.com, received the confirmation email, and clicked the link to activate my account. I am able to log in at startrekonline.com, but the game won't let me in.

Have I done something wrong?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    ffenliv wrote: »
    I get the following error when I attempt to log in:

    "You do not have permissions to view the launcher"

    I picked up my beta key from Massively yesterday, activated it at startrekonline.com, received the confirmation email, and clicked the link to activate my account. I am able to log in at startrekonline.com, but the game won't let me in.

    Have I done something wrong?

    I have this issue also, its seems that some people are able to go to the "My Account" section and add the beta key to grant permission. When I tried this, I wasn't able to add my key, it gave me an error saying the key had already been activated. Hope this helps, if the issue remains don't worry you have plenty of company.
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