Hey all,
Implausible here again with a list of frequent Star Trek Online Technical issues forum topics. Please look into and post in these threads if you are experiencing similar issues.
No Sound during gameplay when using a Realtek sound card with 64-bit operating systems
http://forums.startrekonline.com/showthread.php?t=57116
Poor performance, pausing, intermittent framerate, and/or stuttering when using NVIDIA GeForce video cards
http://forums.startrekonline.com/showthread.php?t=56750
Game starts to load and goes to a black screen with music running in the background
http://forums.startrekonline.com/showthread.php?t=56683
Why is there no anti-aliasing on ATI video cards?
http://forums.startrekonline.com/showthread.php?t=56461
Where does Star Trek Online install?
http://forums.startrekonline.com/showthread.php?t=55419
Can Star Trek Online run on a Mac?
http://forums.startrekonline.com/showthread.php?t=55878
STO under Wine/Linux/Mac
http://forums.startrekonline.com/showthread.php?t=57815
How to generate a client DUMP for Cryptic
http://forums.startrekonline.com/showpost.php?p=1384279&postcount=2
How to Get Help w/ Technical Issues
http://forums.startrekonline.com/showthread.php?t=57331
If you have an issue that is not listed here even after verifying that your drivers are up-to-date please post in these forums and include a copy of your DirectX Diagnostic report.
How to Create a dxdiag report
1. From the Windows key click *Start* menu, then click *Run*.
2. In the *Open* box, type: dxdiag (hit enter)
3. If this is your first time running dxdiag, click *Yes* to launch the DirectX Diagnostic Tool.
4. Click *Save All Information* to create a dxdiag report.
5. Choose a name and location for the dump file (recommend desktop) and click *Save*.
Zip this file and attach it to a post with the contents of the dump.