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Client download issues (big time)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
No worm for the early bird.

Monday afternoon I started downloading the beta client from FilePlanet. Tuesday morning, the download was still going. Tuesday afternoon, I came home excited to taste STO! Supposedly the download was complete, but it was only 4GB, and it was corrupted. So I tried again. My wait time started at 52 minutes, and quickly grew to two hours. So I played GalCiv for a couple of hours, and the wait time was still 2 hours. So I watched Wrath of Khan, and the wait time was still two hours.

So I hit the FilePlanet page again, to see how long the lines would be if I start over. The server I was on had a wait time of 3.5 hours. The rest of the servers were all around 42 minutes- much shorter than the 2 hours I was facing in the middle of the long line! So I killed it, and started over on one of those servers. That was about 14 hours ago, and I'm still in line.

Allowing the FilePlanet download manager to run in the background, I checked STO's download page again. Several new mirrors had been added to the list- I decided to try them all.

FileShack was by far the fastest. That one was finished when I woke up! Again, very exciting. Again, sadly, the file was undersized (6.7GB) and corrupted. Nevertheless, I re-started it before leaving for work this morning. I see they have been removed from the list.

Gamona.de and OnlineWelten both seem to be working, but very slowly. After running all night, both of them were at around 10% this morning.

TenTonHammer didn't work at all. I tried it from Opera, Firefox, and Internet Explorer. The download would not start.

AtomicGamer is my best hope right now. As with the others, I started the download last night. When I left for work this morning, there were about 4 hours remaining. I very much hope to join the beta test tonight!

AusGamers was added after my "try them all" operation. I didn't have time to start a new one before work, so I have no feedback on them. I very much hope that I will have no need to try them.

Any help is very welcome, especially from the Cryptic team!

Edit: I tried the STO downloader too. For me, it froze at 0.02%, and stayed there over night.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm having similar issues, and I tried the STO Downloader, and it seems really fickle... It may not start the download at all, or stop a day into it at 82% and not start again. I'm trying again, because all of the others are still giving me problems....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yea i made the grand mistake of preordering through Gamestop which provides no download so i had to go through on of the third party sites, after trying fileshack twice and getting cooruped downloads that took 10 hours i finally gave up and used the star trek downloader, its downloading as we speak so when i get off work i will go home and have a beer...cry..wake up and in about 4 more days play STO finally. this is increadibly frustrating. the preorder should have included at the minimum.the setup file included.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I too am having the same problems. Have been trying to download it with STO downloader and after 3 days, after having to restart a few times find myself at 30% after a full day and night. If anyone has had any luck recently getting this downloaded faster then this please post with your locations of download. Thanks.

    :mad: Whats the deal with this...?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    the most reliable download I've had has been the torrent. I haven't managed to get speeds above 100kbps but that could be because I'm in university halls.

    Still it's reliable in that it has been between 50-100kbps continuously and there are about 3 hours left to go.

    When its finished I will post again if it is corrupted.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I had the same problem. I tried all the various links on the download page. They had either a long wait time(40+ minutes) or slow download speed. I tried the File Shack link and it seemed to be the best until I tried to unzip it.

    Here's the one that finally worked for me: Big Download
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Hello all!
    So after waiting hours in line to download from File Planet my download finally started last night. Estimated time was 3 hours to download the file, it got to about 1hour 40 minutes left then reset me back in line...I shut my pc down, so frustrated with it all and went to bed. This morning I boot up my pc and it puts me back at the end of the line..more hours and hours of waiting. I clicked it off and came to the forums, my question is..should I go through the trouble of spending time downloading and working on this or should I just give up?? Seems so many people are having issues and my excitement for this game has turned into grumpiness lol I know its Beta but 2 weeks til release is not long and right now I am thinking WoW may be a better choice for my boredom. I am rambling I think, thank you for listening ;)

    To the poster above me...I will try your link...one last time I will mess with this! lol :D
    Thank you for sharing!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Tzigrel wrote: »
    I had the same problem. I tried all the various links on the download page. They had either a long wait time(40+ minutes) or slow download speed. I tried the File Shack link and it seemed to be the best until I tried to unzip it.

    Here's the one that finally worked for me: Big Download

    Did you finish downloading and install it and everythings working? Because it looks like another undersized file (6.454GB) like Fileshack's one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ambrossia wrote:
    I am thinking WoW may be a better choice for my boredom.

    Yes, if you seek boredom, WoW is an excellent choice! They provide higher levels of quality boredom than I have experienced in any other MMO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Did you finish downloading and install it and everythings working? Because it looks like another undersized file (6.454GB) like Fileshack's one.

    It's a .rar file. It took about 3 hours to download. I used 7zip to extract it this morning, installed the beta and logged in just long enough to create a character before I went to work.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Oh snap! Your right! The file size is only 6.5GB. Please, please tell me now..am I wasting time with that download?!

    Okay Tzigrel, I will continue downloading that file. 1 hour 48minutes remaining. :o
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    HAHA Rusty, it is certainly true! I have had no luck finding another MMO that interests me as much as WoW, the grind is terrible these days! May have suck it up and renew my POGO subscription! hehe
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ambrossia wrote:
    HAHA Rusty, it is certainly true! I have had no luck finding another MMO that interests me as much as WoW, the grind is terrible these days! May have suck it up and renew my POGO subscription! hehe

    I never subscribed to WoW. 4 hours of the free trial was enough to turn me off.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Oh my, I got terribly addicted to WoW, been playing for a bit over 3 years. These days I play off and on..I am currently in off mode and looking for something fun to play around with. :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok hold on how big is this file suppossed to be? 6.5 GB is huge and your saying thats too small
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The Fileplanet one is 7.66GB. So is the official torrent.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I believe its just over 7gb and then of course there is a huge patch to download after that from what I have read.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I paid for a FilePlanet subscription and got a download that was capped at 250 KB/s ... less than half what my connection permits. Not here to cry so much as to inform other potential subscribers that it may not be worth it.

    (It's as much my own fault as theirs for not taking 30 seconds to check out their reputation first ... searching Google for "FilePlanet is great" gives 6 results, whereas searching for "FilePlanet sucks" gives 6190. The interwebs have spoken.)

    I'm now getting 350 KB/s downloading the official torrent with Vuze, albeit without the cost.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm getting 500 KB/s from that BigDownload.com link. I just really hope it isn't corrupt. Can ANYONE confirm that it works?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i have the same problem. i started the download yesterday bout 8am CST and let it run while i was at work. it was done when i got home but it was 714 MB way to low and it only had 5 files in the zip. this was from fileplanet. i then tried to let it run over night and it failed. so now i am trying atomic gamer hopefuly the third time a charm.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Dornog wrote: »
    I paid for a FilePlanet subscription and got a download that was capped at 250 KB/s

    Thanks, that's great to know!

    So the free customers get a horrible wait time, terrible download speed, and corrupt files.

    But the PAID customers get access to the terrible download speed and corrupt files with NO wait time!

    Clearly, I am in the wrong business.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Stand by for profanity laced response.I have been working on this effing rotten download for 2 days now. FP kicks me off and says " you have 200 hours to download" So I let the laptop sit adn what does it do? Stops downloading! Yippeeeeeeeee I tried EVERY other one on the Cryptic page. Nadda nope sorry we dont effing work only that stupid TRIBBLE FP!

    I am two seconds from yelling at someone,but who?Throttling the gd download speed is horse manure pure and simple. I think someone from FP should come to my front door and ask me what I think of thier service. He would get a few earfuls. I am trying to be patient,but I am old and cranky. I worked all night and all I want to do is get this downloaded and play the beta.Thats why I got a FREAKING BETA KEY!!!! Not to sit here thinking " Damn if this doesnt speed up the open beta will be over!"Seriously! This is ticking me off!

    Well I kpet the language to a minimum ( wow) but I will try that bigdownload.com ( again) if it doesnt work there is beer in the fridge and I am going to get some of it!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Stand by for profanity laced response.I have been working on this effing rotten download for 2 days now. FP kicks me off and says " you have 200 hours to download" So I let the laptop sit adn what does it do? Stops downloading! Yippeeeeeeeee I tried EVERY other one on the Cryptic page. Nadda nope sorry we dont effing work only that stupid TRIBBLE FP!

    I am two seconds from yelling at someone,but who?Throttling the gd download speed is horse manure pure and simple. I think someone from FP should come to my front door and ask me what I think of thier service. He would get a few earfuls. I am trying to be patient,but I am old and cranky. I worked all night and all I want to do is get this downloaded and play the beta.Thats why I got a FREAKING BETA KEY!!!! Not to sit here thinking " Damn if this doesnt speed up the open beta will be over!"Seriously! This is ticking me off!

    Well I kpet the language to a minimum ( wow) but I will try that bigdownload.com ( again) if it doesnt work there is beer in the fridge and I am going to get some of it!

    i hear you on that one. it is taking so long by the time i get in the beta will be close to finished. i just hope this download works if it doesn't i might as well just give up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    iI just hope it isnt this way when headstart time comes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The uncompressed installer download is 7.65GB, but the rar is correct at 6.5 GB, so as long as you are downloading the rar version don't panic at the size being smaller than the downloader/torrent version

    http://www.bigdownload.com/games/star-trek-online/pc/star-trek-online-open-beta-client is the fastest for me so far, getting 100-150 kb/s

    Good luck... I'm at 67% ;o)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am downloading from Bigdownload.com with speeds over 500 I have already downloaded twice from fileplanet and one other. both are corrupted an incomplete. will post if this works fro bigdownload.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am getting 2.3 megs/sec on the Big Download link. This means I am either going to make sweet sweet love to the person who provided this link or will strangle him if the link doesn't work!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    let us know if bigdownload works
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am getting 1.7MB/s from bigdownload.com :) Hopefully it will sustain this, but says 1h40m to get it
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    yes please. i am at 9% of my download and i started it about 9:15 am CST
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    use 7-zip to unpack it. http://www.7-zip.org/download.html It worked for me =]
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