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preorder Beta key download

SystemSystem Member, NoReporting Posts: 178,019 Arc User
in the CRYPTIC site after i put in the beta key and hit submit i went to the downloader and lost contact it didnot download a thing. so when i try agan its says to enter beta key agan but when i do it says THAT KEY # IS IN USE and cant be used agan and willnot let me get the download. SO what do i do now
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