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Retrieving list of Characters...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2010 in PC Gameplay Bug Reports
Heya there.

I just logged in for the first time, but iam getting stuck at "Retrieving list of Characters...". I also read that the Login Servers are overloaded, but iam not getting any message for the Server itself. Just the Msg..."Retrieving list of Characters"... and nothing happens.
Post edited by Unknown User on
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm getting that atm as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Its been linke that for me to, disconnecting all the time and its hard to logg back in the game, when it does its dc't again like after some minutes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i have the exact same problem. i dont know if was a coincidence but after i turned down the grafix to start config it was working again (1024x768 fullscreen)

    where is the config file ? i want to delete it to get the default options.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    getting this message as well, sometimes i helped to reload the client but sometime helped waiting i´ll hope it ´ll be better
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am stuck at "Retrieving list of characters..." as well
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    stuck there too after being booted off the server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same for me..I blocking at Retrieving list of Characters
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I didn't realize my sound drivers werent working, so I cut out of the game although it was working great and everything was fine. Fixed the sound and now I am retrieving, I am like I barely wanted that character, just let me start over.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I tried to beam from spacedock to the Sol System and got a message that the instance was not accepting as it was "full." Then the game DC'd me and when I try to log back in I am also stuck on Retrieving List of Characters.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same for me..any chance of some answers please?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok guys and girls. The reason your stuck at retrieving character is due to the thousands upon thousands of people trying to connect at the same time. the server is overloading and basically dont have a script in there to kick people when it overloaded. In the long run it would be easier just to make a script to kick people when login server is overloaded that way the people that was waiting the longest can login. once they are logged in let the next batch and so on. That way the database isnt straining to bring up characters all at one time. My suggestions is wait till the kids all have to go to school and when they should be in bed then try it and while they are daydreaming in school playing you will be playing lol!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    ok today is open beta start... so many are on connecting. but i must say its one of the better beta apps.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok, like honestly I can't get past the List of characters. The only time I have gotten past it, was getting to a list of maps. Then it was totally stuck. Rawr!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm stuck at "Retrieving list of characters..." too
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The game needs to know when to say when.

    It's a server issue, and I get that, it happens, not worth complaining about, but the game needs to know when to give up. It'll sit there indefinitely on a loading screen until it gets the answer its looking for. Instead, it should try for a certain period of time, and if nothing changes wihtin like thirty seconds or so it should give up and let you try again or just play with options or whatever.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    when I get stuck its in the same place ...some times though I'll get past that ... I play the game then it will randomly boot me ... I log back in and then i get the 'retrieving list of characters and it stalls
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same here...was in for a bit, got to where i picked my first boff and tried to transport, was a disembodied ghost then dcville.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ditto. Holy TRIBBLE there're a lot of people having the same problem. I hope it's fixed quick, I gotta leave for work in an hour!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    guys,
    this happened alot during the last weekend of closed testing - Cryptic are aware of the problem and know how to resolve it...... Keep watching and waiting we will be in there in no time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've been stuck there for about an hour now.

    It's not that we're all like "rawr server down," but that Cryptic needs to know that its login system needs to fail more gracefully. An error message is way better than an infinite loading screen.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Indeed.. I just posted a new topic on it too and hadnt even seen this one. Slow forums


    And wow.. somehow I just got in!

    Edit: False alarm.. stuck at the "Retrieving list of maps..." part now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same here...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Similiar error here. Tried to switch to a different instance and got a message something along the lines of 'this instance no longer exists' (can't be 100% sure of wording) and was booted back to opening screen with the " Retrieving List of Characters" message, and which I now can't get past.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Given that the server was doing the exact same thing this last weekend (repeatedly) during the closed beta, you would have thought they'd have fixed it by now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    getting this also, also getting the ghost affect when i transport
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    ohoni wrote: »
    The game needs to know when to say when.

    It's a server issue, and I get that, it happens, not worth complaining about, but the game needs to know when to give up. It'll sit there indefinitely on a loading screen until it gets the answer its looking for. Instead, it should try for a certain period of time, and if nothing changes wihtin like thirty seconds or so it should give up and let you try again or just play with options or whatever.

    it just needs a cancel button - it's a pain in the... if you can't do anything
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This is happening to everyone.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This was happening to me, but I just connected.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am having the same problem as well, but wanted to note that Both the Federation and Klingon screens are loaded at the same time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i just got in for the first time. lol :)
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