5 minutes? 10 minutes? more? just wondering since I've been sitting here for about 10 min and there's no status bar...
It depends on how must strain the server is under. ATM there are probably a few thousand players connecting.
What you could do, is relaunch the launcher, and click the options in the top left corner. Choose one of the proxy servers listed there and see if that helps you.
Do you mean that you have completely downloaded the client and then installed it, and after that double clicked on the icon to launch? If you are logged in I believe the program will start patching.
For myself it had to download an extra 172MB this morning for the patch, and that took about 2 to 3 minutes at most.
If you are hung at that time, can you make sure that you are able to connect to the Internet with the program and that it is not currently blocked by a firewall?
It depends on how must strain the server is under. ATM there are probably a few thousand players connecting.
What you could do, is relaunch the launcher, and click the options in the top left corner. Choose one of the proxy servers listed there and see if that helps you.
Except that I haven't even seen the launcher yet...it just goes straight to the Cryptic Launcher Autoupdate.
Somewhere around 5 minutes max (maybe 10 on satellite or something). Anything beyond that probably means you can't get a connection to the patch server. Check that your firewall isn't doing any outbound blocking.
Do you mean that you have completely downloaded the client and then installed it, and after that double clicked on the icon to launch? If you are logged in I believe the program will start patching.
For myself it had to download an extra 172MB this morning for the patch, and that took about 2 to 3 minutes at most.
If you are hung at that time, can you make sure that you are able to connect to the Internet with the program and that it is not currently blocked by a firewall?
I really wish it had a status bar so I could tell you something useful about speeds and such :mad: therefore I don't know anything about how much or how fast I'm downloading.
As for this problem, whenever I click to start up the client (after downloading), it takes me straight to this autoupdater. I downloaded from here:
Somewhere around 5 minutes max (maybe 10 on satellite or something). Anything beyond that probably means you can't get a connection to the patch server. Check that your firewall isn't doing any outbound blocking.
I have created an exception for the Cryptic Game Launcher via Windows Firewall...any suggestion to see if its working?
I have also found the advanced Outbound instructions...have no idea how to check for outbound blocking though.
Try disbaling the firewall and runnign the launcher. See if that works. IF it does, you know its a firewall issue, if it doesnt, you can switch the firewall back on.
bump...i've tried everything...firewall turned off, run as admin, give it permissions for outbound and inbound...is there ANY manual solution? and why the heck wasn't a status bar included?!?
bump...i've tried everything...firewall turned off, run as admin, give it permissions for outbound and inbound...is there ANY manual solution? and why the heck wasn't a status bar included?!?
There is no status bar because the auto-update system is very simple and just sends a single "packet" (its TCP so packet is a bit of a nebulous term) with the entire file. Once the whole thing is receieved by the OS, the bar would jump from 0% to 100%. Can you please download and run the nettest tool (files.champions-online.com/nettest.exe) and post a screenshot of the results?
There is no status bar because the auto-update system is very simple and just sends a single "packet" (its TCP so packet is a bit of a nebulous term) with the entire file. Once the whole thing is receieved by the OS, the bar would jump from 0% to 100%. Can you please download and run the nettest tool (files.champions-online.com/nettest.exe) and post a screenshot of the results?
Using my ethernet connection (normally the slower one), it simply timed out. However, using my wi-fi connection...
(and yes, it's still sitting on 7255. and I have tested the launcher with both the wi-fi and the ethernet connection with no success.)
That would be the problem then. Your ISP is entirely blocking our port range. You will have to ask them to allow outbound traffic to us on ports 7000-7999.
That would be the problem then. Your ISP is entirely blocking our port range. You will have to ask them to allow outbound traffic to us on ports 7000-7999.
well ****. what a surprise, my college internet would ruin EVERYTHING. thanks your help, man.
Comments
It depends on how must strain the server is under. ATM there are probably a few thousand players connecting.
What you could do, is relaunch the launcher, and click the options in the top left corner. Choose one of the proxy servers listed there and see if that helps you.
Do you mean that you have completely downloaded the client and then installed it, and after that double clicked on the icon to launch? If you are logged in I believe the program will start patching.
For myself it had to download an extra 172MB this morning for the patch, and that took about 2 to 3 minutes at most.
If you are hung at that time, can you make sure that you are able to connect to the Internet with the program and that it is not currently blocked by a firewall?
Except that I haven't even seen the launcher yet...it just goes straight to the Cryptic Launcher Autoupdate.
I really wish it had a status bar so I could tell you something useful about speeds and such :mad: therefore I don't know anything about how much or how fast I'm downloading.
As for this problem, whenever I click to start up the client (after downloading), it takes me straight to this autoupdater. I downloaded from here:
http://games.on.net/file/31515/Star_Trek_Online_Beta_Client_v20091228
I have created an exception for the Cryptic Game Launcher via Windows Firewall...any suggestion to see if its working?
I have also found the advanced Outbound instructions...have no idea how to check for outbound blocking though.
Try disbaling the firewall and runnign the launcher. See if that works. IF it does, you know its a firewall issue, if it doesnt, you can switch the firewall back on.
http://www.speedtest.net/result/680167164.png
Using my ethernet connection (normally the slower one), it simply timed out. However, using my wi-fi connection...
http://i46.tinypic.com/294q97n.png
(and yes, it's still sitting on 7255. and I have tested the launcher with both the wi-fi and the ethernet connection with no success.)
well ****. what a surprise, my college internet would ruin EVERYTHING. thanks your help, man.