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Amazon Open Beta Key

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Did anyone buy the game from Amazon and received their key yet?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    They seem to be having issues getting them sent out. Email their customer services, I got mine within a couple of hours of doing so.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    No they said it will take until Feb the 4th to get the key for me :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I received mine by email over the weekend and have started downloading the game. That is taking a long time but so far no problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    If you pre-ordered from Amazon after Jan 8th, I don't think you will get a beta key from them, just the head start. I ordered from their UK site, so may be different elsewhere in the world. But as I said, I emailed yesterday and got the key within a couple of hours.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got my key from Amazon Yesterday. Didn't have to do anything. Hope you get yours soon.

    ES
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got mine emailed to me fine on Sunday. I know quite a few folks who didn't get them. Contact customer services and they should be able to sort it out.
    Be prepared for a very slow client download though. I have a 20meg connection and I started downloading it at 1am last night and it's still not done
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My mate emailed Amazon and got a key within a few hours. Just make sure before you contact them that you ordered it BEFORE JAN 8TH.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've had several phone conversations and mutual emails.


    1st, the call center in India has NO CLUE about anything. They can't even read the offer off their website correctly.

    Spoke with a couple of teir 2 support people in US.

    Have read many, many Amazon related posts.

    It appears that Amazon sent out some keys just after midnight either 1/11/10 or 1/10/10, I've lost track.

    They sent another batch out yesterday 1/11/10 afternoon.

    I was initially told that all were sent at same time, but that was not correct.

    After you first contact them (INDIA) ignore what they say, good or bad.

    You will get an email asking if they answered your question. Respond to the "NO". Push the phone call back button and you will get called back immediately. You will talk to tier 2 support in the US. They will have a bit more up to date info.

    The current official is basically, if you should have gotten key by now. And any new oders will recieve key within 2 days. Thats the revised "offer" on the Amazon.com website.

    If you haven't received your key yet, be pathetic and sad and whimpy and grovel to the teir 2 US person. It seemed to work for me, lol. Good luck.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    YEs I received mine via E-Mail on Monday just like they said they would.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    hi! i have ordered STO from amazon germany. I've received the Beta Key yesterday. Now I only need the game :-)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    received mine about 6am Saturday morning via email
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I haven't. I ordered 6 days ago on January 6th and I have seen nothing to indicate I'll even be getting one with the order. I'm at work right now anyways, but I've got the next 3 days off and I'm hoping they're not gonna sit on open beta codes for too long...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rang Amazon customer service and they read mine out over the phone as I'd not received it. Suggest anyone lese waiting does the same
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I received mine shortly after midnight on Monday.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    all you have to do is e-mail them using the service on the website. i got my key within a few hours, albeit a day late.

    the download is a big un tho!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I ordered the gold edition from amazon.de and received my key at 10.01.2010 via e-mail. The message said, the extra key for a female borg officer (special offer for preorder) will be sent at 02.02.2010.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Mc_Douglas wrote:
    I ordered the gold edition from amazon.de and received my key at 10.01.2010 via e-mail. The message said, the extra key for a female borg officer (special offer for preorder) will be sent at 02.02.2010.

    Really? A female borg comment in the [dreams of Seven start to pollute my mind] string of text? I really need to read such things. My eyes went right to the code sequence after which I immediately copied and pasted it into my account.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I pre-ordered the CE this weekend from Amazon, no beta key e-mail was sent. I recently sent customer service an email requesting my key but am using a $5 Best Buy pre-order and Beta key for the moment.
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