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New Items in Mudd's Market

baddmoonrizinbaddmoonrizin Member Posts: 11,441 Community Moderator
Mudd is concerned for your safety and adds three new items to his market!

https://www.playstartrekonline.com/en/news/article/11574015
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Post edited by baddmoonrizin on
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Comments

  • cannydogcannydog Member Posts: 152 Arc User
    I bought the Crystal Harmonics Set today and now it won't let me claim it on other characters... Just saying this as a Warning to other players. So while I'm sure they'll eventually fix it. It is currently broken and the same might apply to other items currently on sale in Mud's.
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    edited February 19
    cannydog wrote: »
    I bought the Crystal Harmonics Set today and now it won't let me claim it on other characters... Just saying this as a Warning to other players. So while I'm sure they'll eventually fix it. It is currently broken and the same might apply to other items currently on sale in Mud's.

    Did you check whether claiming the Mudd's box unlocked the event reclaim store for other captains? For those who completed the original event it works like this, maybe Mudd's does too:

    Players who completed the event may visit the "Reclaim Rewards" store, accessible via the Events UI, to reclaim those items on any character on the account.

    https://stowiki.net/wiki/Tholian_Crystal_Harmonics




  • warlordaldon#9672 warlordaldon Member Posts: 3 Arc User
    edited March 6
    When I purchased this it did not have this warning on it, evidence of this is here (at the 1:49 sec mark) https://youtu.be/u3WuJuNisdg?si=Va2b1wcoPuhNgDL1&amp;t=109

    As we can see there was no warning prior to purchase. I ended up buying it the first day it dropped, and have yet to find any more details on when or if this will be fixed. Support never said directly weather this was a bug or not when contacted, they recommended I check the forums. These forums are difficult to find things on for new players, as there does not appear to be a direct bugs section. think I finally found it here, and still no info. https://www.arcgames.com/en/forums/startrekonline#/discussion/1275478/cannot-claim-the-crystal-harmonics-set. hope it gets fixed soon
  • eazzieeazzie Member Posts: 4,500 Arc User
    https://bsky.app/profile/counselor-sunna.bsky.social/post/3ljkmupdidc2k

    Greetings, Captains. I apologize for the delay in these fixes, it's a little more complicated. It will be fixed, it is just taking a little longer than expected.

    ‪Counselor Sunna‬ ‪@counselor-sunna.bsky.social‬
    ·
    5d
    We are currently fixing the issue where your new Vanity Shields would bind to your character instead of your account. The fix should be live within the day. We apologize for the inconvenience and confusion. - Thank you very much to everyone who diligently reports things like this to us.
  • warlordaldon#9672 warlordaldon Member Posts: 3 Arc User
    edited March 6
    Does this mean the Crystal Harmonics Set will be fixed? the post you linked only discussed the Vanity Shields... I apologize maybe my original post was unclear my concern is simply is this issue being considered a bug that is being looked into? If so I am not concerned, I am sure in time it will be corrected. I would like to assume this is the case however no one has been able to clearly state that this is a bug, and is being looked into. If it is not a bug, and is not being looked into any further I am concerned about what has happened. The item was originally listed as being available on the whole account, and now shows live in game that it is only claimable once per account. The concern here is DECA appears to have changed the terms of the sale after the sale. I merely would like to know if it is a bug, or if I should request a refund of the zen used to purchase this.

    I further apologize that if this is nearly incoherent message comes off as a accusation, as that is not my intent. I am merely seeking clarification.
    Post edited by warlordaldon#9672 on
  • sora#5055 sora Member Posts: 3 Arc User
    Yes when will the crystal harmonic fix for the mudds store will be patched its been two weeks since it was found whats going on why is it so hard to fix the store DECA @counselor-sunna.bsky.social‬ get it fixed now due maintance tomorrow, get it done.
  • warlordaldon#9672 warlordaldon Member Posts: 3 Arc User
    sora#5055 wrote: »
    Yes when will the crystal harmonic fix for the mudds store will be patched its been two weeks since it was found whats going on why is it so hard to fix the store DECA @counselor-sunna.bsky.social‬ get it fixed now due maintance tomorrow, get it done.

    I might be on your side, but I disagree with your methods, fixes can take time and we need to be patient especially with everything going on over there these last couple weeks. between console releases, PC releases, final patchworks being put on the 15th, ect, ect I am sure they are prob working very hard. Giving a unenforceable deadline, or demanding a date is not going to change the priority list. However, I think a simple acknowledgment that it is a bug and will be fixed in the near future would suffice to ensure players it is going to be looked into and corrected, and assure them they did not get bamboozled. The only thing I personally am concerned with is that I cannot find any direct statement, or get acknowledgment that it is being considered a bug.

    Maybe something to consider going forward is a known bug list posted publicly that would act as a maintenance list. this could serve to ensure players that something is being looked into, and that it will be corrected at some point. It would also ensure bugs do not get lost to time, as we can all forget things from time to time. The argument against this would be that it would publicly acknowledge the bugs in a game, and may look bad. However, I would argue that public acknowledgement makes you look dedicated to correcting things.

    anyways yet another long message into the cosmos...
  • sora#5055 sora Member Posts: 3 Arc User
    edited March 12
    The crystal harmonics set is partially fixed and now can be claimed account wide the patch today fixed that issue not the vanity shield issue I wil ltake this its still in the ground tab of the mudds store but you can reclaim it on every toon just FYI.
    Post edited by sora#5055 on
  • sora#5055 sora Member Posts: 3 Arc User
    edited March 12
    Ignore this post the problem partially fixed but its fixed good enough.
    Post edited by sora#5055 on
This discussion has been closed.