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Website log-in zen buying issues
shadowleopard64
Member Posts: 178 Arc User
1
Using several browsers Samsung internet (mobile) Firefox (PC & mobile) and chrome (PC & mobile). log in page can loop you input your user name and password and it loops to a blank log-in page or resets to blank. sometimes you can log in but have to enter a new arc defender pin even if its correct can loop back to blank log-in.
2
Arc website log-in>select zen quantity>Paypal
after selecting paypal you will get a logging you in and connection failure message. if you refresh the page you are then stuck in a something went wrong on our end loop. Then goes back to #1 this loop and issues went on for 45 min or so.
kind of looks like this.
Arc website log-in>Loop/reset>Arc website log-in>Loop/reset>Arc website log-in>Loop/reset>Arc website log-in>Defender PIN>Arc website log-in>Loop/reset>Arc website log-in>Defender PIN>Arc website log-in>Loop/reset>Arc website log-in>Arc website log-in>Loop/reset>Arc website log-in>select zen quantity>Paypal logging you in>stall>refresh page>something went wrong on our end>refresh page>something went wrong on our end>refresh page>something went wrong on our end>Ect Ect>45 min later FINALLY SUCCESS with perhaps 6 min to spare in zen store sale in game.
This isn't the first time I have had this issue seems to happen every time during the last few hours of sales that involve buying zen from the Arc website.
Using several browsers Samsung internet (mobile) Firefox (PC & mobile) and chrome (PC & mobile). log in page can loop you input your user name and password and it loops to a blank log-in page or resets to blank. sometimes you can log in but have to enter a new arc defender pin even if its correct can loop back to blank log-in.
2
Arc website log-in>select zen quantity>Paypal
after selecting paypal you will get a logging you in and connection failure message. if you refresh the page you are then stuck in a something went wrong on our end loop. Then goes back to #1 this loop and issues went on for 45 min or so.
kind of looks like this.
Arc website log-in>Loop/reset>Arc website log-in>Loop/reset>Arc website log-in>Loop/reset>Arc website log-in>Defender PIN>Arc website log-in>Loop/reset>Arc website log-in>Defender PIN>Arc website log-in>Loop/reset>Arc website log-in>Arc website log-in>Loop/reset>Arc website log-in>select zen quantity>Paypal logging you in>stall>refresh page>something went wrong on our end>refresh page>something went wrong on our end>refresh page>something went wrong on our end>Ect Ect>45 min later FINALLY SUCCESS with perhaps 6 min to spare in zen store sale in game.
This isn't the first time I have had this issue seems to happen every time during the last few hours of sales that involve buying zen from the Arc website.
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