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Unable to start "The Calling"
ryogahabiki
Member Posts: 24 Arc User
I created a ticket for this issue (Ticket #738909)
I have tried now dozens of times to start the new mission "the calling"
I get to Earth and click to begin the mission, and STO crashes (It makes it to 41.44% and then crashes)
I drop the mission and restart it, and STO still crashes when I try to start
I try Safe Mode, no change
I force the game to check all the files, no change
I reboot my PC, no change
I can do other missions without issue, the only one I can not do is "the calling"
I don't know what else I can try, except uninstall STO and reinstall it, but with all the updates it would have to download and how long that takes, I would prefer not...
I have tried now dozens of times to start the new mission "the calling"
I get to Earth and click to begin the mission, and STO crashes (It makes it to 41.44% and then crashes)
I drop the mission and restart it, and STO still crashes when I try to start
I try Safe Mode, no change
I force the game to check all the files, no change
I reboot my PC, no change
I can do other missions without issue, the only one I can not do is "the calling"
I don't know what else I can try, except uninstall STO and reinstall it, but with all the updates it would have to download and how long that takes, I would prefer not...
Post edited by ryogahabiki on
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220514 03:39:00 481 Client[799207]: Error modifying .hogg file Err#: C:/Programs/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x709
I deleted said file and relaunched the game and had it check all the files, it rebuilt the file in question, yet the issue didn't go away.
And after it downloaded all the files, the whole program now crashes when I try to load it. I can't even choose which of my toons to use. It crashes every time now.
Checked log and the errors point to Bins.Hogg
File read from disk has bad CRC. Verifying Files in the launcher may fix this issue.: B:/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: file_0: 0x25 #2755045681
220515 05:21:07 2 Client[0]: Corrupt ?Datalist entry in Hogg file: B:/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x17
220515 04:47:59 1 Client[0]: Corrupt DataList in Hogg file: B:/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x134
220514 20:37:24 1 Client[0]: File read from disk has bad CRC. Verifying Files in the launcher may fix this issue.: C:/Programs/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: file_0: 0x25 #3512272716
220514 20:37:24 2 Client[0]: Corrupt ?Datalist entry in Hogg file: C:/Programs/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x17
220514 17:03:00 1 Client[0]: File read from disk has bad CRC. Verifying Files in the launcher may fix this issue.: C:/Programs/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: file_0: 0x25 #4194231214
220514 17:03:00 2 Client[0]: Corrupt ?Datalist entry in Hogg file: C:/Programs/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x17
220515 05:21:10 4 Client[0]: File read from disk has bad CRC. Verifying Files in the launcher may fix this issue.: B:/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: file_0: 0x25 #2755045681
220515 05:21:10 5 Client[0]: Missing or corrupt DataList in Hogg file: B:/Sto/Star Trek Online_En/Star Trek Online/Live/Piggs/Bins.Hogg: 0x13
I have removed said file, had the launcher force verify all files, rebuilding the file, and it still crashes. Making the game unplayable.
I then uninstalled and reinstalled STO, and it still crashes on load, same errors.
At first I could launch STO again, and do every mission, except "The Calling"
Then STO started crashing on load every time.
Going to uninstall, manually erase all remaining files, and then reinstall.
I had originally installed STO on a FAT32 Partition. (I use a dual boot Windows 11 Pro / Ubuntu 22.04 LTS)
All my applications were put in said Partition.
I then uninstalled it and installed it on a NTFS Partition. The instant I did that, all the issues that started after the recent update went away. I was able to complete the new mission (The Calling) and it stopped frequently crashing.
I double checked the system requirements (https://www.arcgames.com/en/games/star-trek-online/news/detail/1055500-system-requirements) to make sure nothing changed, and it doesn't mention FAT32 or NTFS at all. I google searched "Star Trek Online NTFS" and "Star Trek Online FAT32" and neither search yielded any result (regarding Star Trek Online)
So, if you also are having problems and installed STO on a FAT32 partition, try putting it on a NTFS partition and see if that fixes it.
Hopefully a moderator or developer will respond and let us know if this is a known issue.