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LOGIN SERVER TIMING OUT !!!

eazzieeazzie Member Posts: 3,223 Arc User
To add some levy to this thread .....https://www.arcgames.com/en/forums/startrekonline/#/discussion/1263678/launcher-cannot-establish-a-connection-to-patch-server

The login server has been timing out for several hours. I myself can get to the choose your character screen and after about a minute or two my toons appear. Click play anf then the redirecting notice pops up then shortly after/ Connection to login server timed out please try again later. This has been going on for a few hours now.
Post edited by eazzie on

Comments

  • chrisccw315#4958 chrisccw315 Member Posts: 42 Arc User
    Happening to me now, been trying to login for the past 3 hours; changed proxy, reconnect the net, flush the files etc etc... everything online runs smooth except this game, which (at most) would take 30 minutes to load up the character select screen proper (ship, poses and beam all) but still the middle time-out finger when click to play

    I just got far better connection yesterday and have been having my first smooth gameplay since I started... really sick of all these never ending issues
  • chrisccw315#4958 chrisccw315 Member Posts: 42 Arc User
    Still happening... restart connection, flush dns etc etc... still only get as far as character select, no answer from support either
  • eazzieeazzie Member Posts: 3,223 Arc User
    I found the issue to the problem last time to be steam. I was unaware that steam was running patching another installed game. Once the patch had finished no issues after that. My advice is check what may be running in the background.
  • eazzieeazzie Member Posts: 3,223 Arc User
    Still happening... restart connection, flush dns etc etc... still only get as far as character select, no answer from support either

    It may take them a day or two to respond. Current status for support is severe ..... We are currently experiencing a heavy ticket load. Please be patient while we work to address all incoming tickets.
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,312 Arc User
    power cycle the router too. make sure there are no updates for it either.
    run a file check on STO as well.
    make sure your PC etc is up to date on drivers etc. network/video/etc
    meh

  • chrisccw315#4958 chrisccw315 Member Posts: 42 Arc User
    Every method listed here tested, even when as far as to reinstall the game (and got trapped with an hour long "trying to update launcher")....

    Its working again, for now, but at random I'd get no further from character select screen; I have far better speed than the 100 to 200 kbps I used to rely on, and that one doesnt get me server time out as often as my new and better connection which is 10x the speed
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,312 Arc User
    ok, now i know its not just them. this has been happening to me for several days now as well.

    get to a toon, select them, and poof. dc'd from login server for timeout. what?

    try again, same thing. third try makes it. (sometimes)

    NOTE: today third try failed. got to pick toon, then loading screen up to 99, then poof. timeout. come on guys. what did you do?

    ive updated any and all drivers needed. (most were updated anyway), ive done a force verify, ive checked my DL speed, power cycled modem, laptop, etc.

    @darkbladejk @ambassadorkael#6946 @rattler2

    can we get this looked into?

    meh

  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,312 Arc User
    edited October 14
    update: so when i swap toons now, it gets server time out. i can log in to the toon and it sits there. no buttons work, i can click them but they dont do anything. then poof! server timeout.

    it took me two tries to get back in this time on another toon.

    not sure what happened lately, but ive never had this issue before.

    this is getting old real fast.
    meh

  • darkbladejkdarkbladejk Member Posts: 3,195 Community Moderator
    does it give you any kind of error when it disconnects or just dump you out? I will let them know this has cropped up again
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • chrisccw315#4958 chrisccw315 Member Posts: 42 Arc User
    Got time out again; I signed off, went for dinner and chores and back in 2 hours and the game denied me once more~ computer put to sleep; network was running; I can go anywhere and even stream HD video without lagging. I only signed off the game for a bit to catch a bite and its back to server connection time off

    I AM SPEECHLESS
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,312 Arc User
    edited October 15
    does it give you any kind of error when it disconnects or just dump you out? I will let them know this has cropped up again

    just dumps.
    meh

  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,312 Arc User
    Got time out again; I signed off, went for dinner and chores and back in 2 hours and the game denied me once more~ computer put to sleep; network was running; I can go anywhere and even stream HD video without lagging. I only signed off the game for a bit to catch a bite and its back to server connection time off

    I AM SPEECHLESS

    just fyi - sleep is bad.
    meh

  • cdog#4911 cdog Member Posts: 1 Arc User
    I'm having this problem too. The first character I log into works for a while (and has been able to complete the Halloween TFO) but as I log into other characters I get the "lost connection to server" error. Very frustrating.
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