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Support BGCA, and get awesome starships!

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,365 Community Manager
We've teamed up with Fanatical to bring you the opportunity to purchase awesome starships on all platforms, and help The Boys and Girls Clubs of America as well!

https://www.arcgames.com/en/games/star-trek-online/news/detail/11497383

Comments

  • captaincelestialcaptaincelestial Member Posts: 1,829 Arc User
    edited September 14
    I got a tier one bundle but the code is not accepted.

    "The product key you have entered is incorrect. Please check to make sure you've entered a valid key and try again."

    I've copied the code from the order and it didn't work. The code in the email they've sent is the same code, and I copy/pasted that one too. Even typing in the code manually has the same result.
  • rysu1rysu1 Member Posts: 6 Arc User
    I was wandering about that charity on the tier 2 there 2 ships Narendra and Vor'ral. if a person already have those 2 ships can it be redeemed for two other ships in the c store. I was curios about it.
  • inferiorityinferiority Member Posts: 1,753 Arc User
    rysu1 wrote: »
    I was wandering about that charity on the tier 2 there 2 ships Narendra and Vor'ral. if a person already have those 2 ships can it be redeemed for two other ships in the c store. I was curios about it.
    Nope - the code you donate to receive unlocks those 2 ships for the account.

    I have to say, the promotional image used makes it look like we get the "Courage Command Science Destroyer" but of course, that's just the image used to promote the shield visual.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • fluxion99fluxion99 Member Posts: 1 Arc User
    where do i redeem the codes?
  • haglahayhaglahay Member Posts: 39 Arc User
    Got a code and it doesn't work. Filed a ticket with no response yet.
  • keepcalmchiveonkeepcalmchiveon Member Posts: 2,846 Arc User
    fluxion99 wrote: »
    where do i redeem the codes?

    https://www.arcgames.com/en/code-redemption
    meh

  • gaynomolygaynomoly Member Posts: 10 Arc User
    edited September 15
    haglahay wrote: »
    Got a code and it doesn't work. Filed a ticket with no response yet.

    I just noticed when you buy both tiers that there is a SEPERATE key you need to unlock. It is below the visual line and you have to scroll down on the redeem your key page.
  • nommo#5819 nommo Member Posts: 1,038 Arc User
    Both my codes worked. I bought Tier 2 & received two codes: one for Tier 1 & one for Tier 2. I inputted the codes, both worked. The I logged into STO & both appeared under my Promotional tab: one as Tier 1 Fanatical something & one as Tier 2 Fanatical something. I haven't claimed none of it yet.
  • fazemladaiyafazemladaiya Member Posts: 159 Arc User
    Same. Both codes worked flawlessly. You have to go to the Arc Games page to redeem. Do NOT try to redeem via Steam. keepcalmchiveon already made a link above and that is the one you need.

    I just wish I could purchase tier 2 multiple times and get the Lobi and some upgrade bits, but, alas, we are limited to 1 only.
  • nommo#5819 nommo Member Posts: 1,038 Arc User
    Same. Both codes worked flawlessly. You have to go to the Arc Games page to redeem. Do NOT try to redeem via Steam. keepcalmchiveon already made a link above and that is the one you need.

    I just wish I could purchase tier 2 multiple times and get the Lobi and some upgrade bits, but, alas, we are limited to 1 only.

    Oh dang I hadn't even thought about that regarding the lobi, but makes sense that they'd close that loophole.
  • haglahayhaglahay Member Posts: 39 Arc User
    gaynomoly wrote: »
    haglahay wrote: »
    Got a code and it doesn't work. Filed a ticket with no response yet.

    I just noticed when you buy both tiers that there is a SEPERATE key you need to unlock. It is below the visual line and you have to scroll down on the redeem your key page.

    Thanks! Leave it to a player and not the folks that should have explained it.
  • goldenavarielgoldenavariel Member Posts: 107 Arc User
    Put in both codes, got nothing or at least the Nerandra is not marked "Available" in the C-Store. Guess I have to go to support so they can ignore me like usual?
  • fazemladaiyafazemladaiya Member Posts: 159 Arc User
    edited September 16
    Put in both codes, got nothing or at least the Nerandra is not marked "Available" in the C-Store. Guess I have to go to support so they can ignore me like usual?

    Stupid question, but ... did you reboot the game? I gifted this to a friend last night and he claimed the stuff while the game was open, but he had to reboot the game for the items to appear in the z-store. Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

    Hope this helps.
  • goldenavarielgoldenavariel Member Posts: 107 Arc User
    Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

    Hope this helps.

    Yes it did! Thanks! Both were in the Promotions tab.
  • fazemladaiyafazemladaiya Member Posts: 159 Arc User
    Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

    Hope this helps.

    Yes it did! Thanks! Both were in the Promotions tab.

    Awesome :) Glad you found it :)
  • coldnapalmcoldnapalm Member Posts: 9,616 Arc User
    Normally, I would...but with all the terrible that Cryptic has been up to lately...just no. I'm not even willing to help charities through them at this point. And the T6 Vorcha is a ship I even kinda want. That is just how far they have screwed things up with me...I don't wanna donate 8 bucks to a charity I have actually worked with before and like for something I actually do want because Cryptic is involved with it. And this is from three years ago, spending a hundred dollars for a charity bundle for ships I didn't even really want.
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