Support BGCA, and get awesome starships!

ambassadorkael

We've teamed up with Fanatical to bring you the opportunity to purchase awesome starships on all platforms, and help The Boys and Girls Clubs of America as well!

https://www.arcgames.com/en/games/star-trek-online/news/detail/11497383

captaincelestial

I got a tier one bundle but the code is not accepted.

"The product key you have entered is incorrect. Please check to make sure you've entered a valid key and try again."

I've copied the code from the order and it didn't work. The code in the email they've sent is the same code, and I copy/pasted that one too. Even typing in the code manually has the same result.

rysu1

I was wandering about that charity on the tier 2 there 2 ships Narendra and Vor'ral. if a person already have those 2 ships can it be redeemed for two other ships in the c store. I was curios about it.

inferiority

rysu1 wrote: »

I was wandering about that charity on the tier 2 there 2 ships Narendra and Vor'ral. if a person already have those 2 ships can it be redeemed for two other ships in the c store. I was curios about it.

Nope - the code you donate to receive unlocks those 2 ships for the account.

I have to say, the promotional image used makes it look like we get the "Courage Command Science Destroyer" but of course, that's just the image used to promote the shield visual.

fluxion99

where do i redeem the codes?

haglahay

Got a code and it doesn't work. Filed a ticket with no response yet.

Unknown

This content has been removed.

gaynomoly

haglahay wrote: »

Got a code and it doesn't work. Filed a ticket with no response yet.

I just noticed when you buy both tiers that there is a SEPERATE key you need to unlock. It is below the visual line and you have to scroll down on the redeem your key page.

nommo

Both my codes worked. I bought Tier 2 & received two codes: one for Tier 1 & one for Tier 2. I inputted the codes, both worked. The I logged into STO & both appeared under my Promotional tab: one as Tier 1 Fanatical something & one as Tier 2 Fanatical something. I haven't claimed none of it yet.

fazemladaiya

Same. Both codes worked flawlessly. You have to go to the Arc Games page to redeem. Do NOT try to redeem via Steam. keepcalmchiveon already made a link above and that is the one you need.

I just wish I could purchase tier 2 multiple times and get the Lobi and some upgrade bits, but, alas, we are limited to 1 only.

nommo

fazemladaiya wrote: »

Same. Both codes worked flawlessly. You have to go to the Arc Games page to redeem. Do NOT try to redeem via Steam. keepcalmchiveon already made a link above and that is the one you need.

I just wish I could purchase tier 2 multiple times and get the Lobi and some upgrade bits, but, alas, we are limited to 1 only.

Oh dang I hadn't even thought about that regarding the lobi, but makes sense that they'd close that loophole.

haglahay

gaynomoly wrote: »

haglahay wrote: »

Got a code and it doesn't work. Filed a ticket with no response yet.

I just noticed when you buy both tiers that there is a SEPERATE key you need to unlock. It is below the visual line and you have to scroll down on the redeem your key page.

Thanks! Leave it to a player and not the folks that should have explained it.

goldenavariel

Put in both codes, got nothing or at least the Nerandra is not marked "Available" in the C-Store. Guess I have to go to support so they can ignore me like usual?

fazemladaiya

goldenavariel wrote: »

Put in both codes, got nothing or at least the Nerandra is not marked "Available" in the C-Store. Guess I have to go to support so they can ignore me like usual?

Stupid question, but ... did you reboot the game? I gifted this to a friend last night and he claimed the stuff while the game was open, but he had to reboot the game for the items to appear in the z-store. Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

Hope this helps.

goldenavariel

fazemladaiya wrote: »

Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

Hope this helps.

Yes it did! Thanks! Both were in the Promotions tab.

fazemladaiya

goldenavariel wrote: »

fazemladaiya wrote: »

Also, I believe before anything appears anywhere else, you need to visit the promotions tab and claim the tiers before anything appears elsewhere.

Hope this helps.

Yes it did! Thanks! Both were in the Promotions tab.

Awesome Glad you found it

Unknown

This content has been removed.

djthedj316

psn store only lets you input 12 digits. were am i suppose to put this 20 or so digit code that i got from fandom? i got it for playstation

robert

I'm having a hard time installing the keys on my xbox version of Star Trek Online. Can someone give me some assistance? The keys I was given are 24 digits long and my xbox is requesting for a 26 digit code.

Unknown

This content has been removed.

gaynomoly

::deleted::

inferiority

psn store only lets you input 12 digits. were am i suppose to put this 20 or so digit code that i got from fandom? i got it for playstation

FOR PLAYSTATION & XBOX

Underneath the Key in your Fanatical order history is link that says "How Do I Redeem My Key?".
Following this leads you to: https://www.arcgames.com/en/games/star-trek-online/news/detail/11078423
This page gives the links to redeem codes for PC (via Arc Launcher) and for Playstation/Xbox.

(It's also possible to redeem PC codes here: https://www.arcgames.com/en/redeem )

marko80mk

Sooo... when does this end? September 19, as indicated in the blog post, or in 16 days and 7 hours, as indicated on the Fanatical-Website?!

millefune

marko80mk wrote: »

Sooo... when does this end? September 19, as indicated in the blog post, or in 16 days and 7 hours, as indicated on the Fanatical-Website?!

Can someone please check with the developers on this? I'd like to pick up another pack for a friend in game that doesn't have the $8 to donate. And while it is for charity, and a good cause, I'd like to not disappoint the person by giving them a code that won't work.

fazemladaiya

Somone please correct me if I'm wrong, but the limited time is just for making the purchases I believe. Once you have a legit code, it should work no matter when you put it into the system. But I agree, dev confirmation would be nice.