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Forums > Home› Star Trek Online General Discussion

32 bit or 64 bit?

matzdaadmatzdaad Member Posts: 186 Arc User
edited August 2023 in Star Trek Online General Discussion
I know Arc is 32 bit but now that 32 bit STO is no longer supported as of last month...
How do you tell if your STO is 32 bit or 64 bit??
MatzDaad
Fleet: 8th Expeditionary Command
Member since 2/15/2012



Post edited by baddmoonrizin on
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  • UnknownUnknown
    This content has been removed.
  • legendarylycan#5411 legendarylycan
    legendarylycan#5411
         Member Posts: 37,284 Arc User
    There is no more 32bit STO - that's how you tell.​​
    Like special weapons from other Star Trek games? Wondering if they can be replicated in STO even a little bit? Check this out: https://forum.arcgames.com/startrekonline/discussion/1262277/a-mostly-comprehensive-guide-to-star-trek-videogame-special-weapons-and-their-sto-equivalents

    #LegalizeAwoo

    A normie goes "Oh, what's this?"
    An otaku goes "UwU, what's this?"
    A furry goes "OwO, what's this?"
    A werewolf goes "Awoo, what's this?"

    "It's nothing personal, I just don't feel like I've gotten to know a person until I've sniffed their crotch."
    "We said 'no' to Mr. Curiosity. We're not home. Curiosity is not welcome, it is not to be invited in. Curiosity...is bad. It gets you in trouble, it gets you killed, and more importantly...it makes you poor!"
    Passion and Serenity are one.
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  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    keepcalmchiveon wrote: »
    most laptops and PCs nowadays...i say most...are 64 bit.

    you should be able to tell by following the below: (if win10)

    Find operating system info in Windows 10
    Select the Start button > Settings > System > About . Open About settings.
    Under Device specifications > System type, see if you're running a 32-bit or 64-bit version of Windows.
    Under Windows specifications, check which edition and version of Windows your device is running.

    Thanks, I'll try that. Running Win10 64 bit, on a 64 bit computer.
    Tried the above and got this:
    Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00 GHz
    4.00 GB (3.88 GB usable)
    64-bit operating system, x64-based processor

    shadowfang240 wrote: »
    There is no more 32bit STO - that's how you tell.​​

    Good, as I just deleted Arc and associated games yesterday I should have downloaded STO in 64 bit.
    Will try to use above to check that. (Edit: Unable to find 'about' on STO, I'm assuming it is 64 bit though.)
    Anyone know why Arc is still 32 bit? (And does it matter?)
    Thanks, Matz

    Edit: Ram is now 12GB, not 4GB.
    Post edited by matzdaad on
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • phoenixc#0738 phoenixc
    phoenixc#0738
         Member Posts: 5,848 Arc User
    matzdaad wrote: »
    keepcalmchiveon wrote: »
    most laptops and PCs nowadays...i say most...are 64 bit.

    you should be able to tell by following the below: (if win10)

    Find operating system info in Windows 10
    Select the Start button > Settings > System > About . Open About settings.
    Under Device specifications > System type, see if you're running a 32-bit or 64-bit version of Windows.
    Under Windows specifications, check which edition and version of Windows your device is running.

    Thanks, I'll try that. Running Win10 64 bit, on a 64 bit computer of course.
    shadowfang240 wrote: »
    There is no more 32bit STO - that's how you tell.​​

    Good, as I just deleted Arc and associated games yesterday I should have downloaded STO in 64 bit.
    Will try to use above to check that.
    Anyone know why Arc is still 32 bit? (And does it matter?)
    Thanks, Matz

    ARC is just a simple patcher/launcher, it does not need big gobs of memory or any of the other things going to 64 bit opens up. While it wouldn't hurt to switch it (except it would take up slightly more room on the disk) there is no need to divert the resources to refactor it for 64 bit. 64 bit systems run 32 bit programs just fine, it is the 32 bit systems that have problems with 64 bit commands.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    phoenixc#0738 wrote: »
    ARC is just a simple patcher/launcher, it does not need big gobs of memory or any of the other things going to 64 bit opens up. While it wouldn't hurt to switch it (except it would take up slightly more room on the disk) there is no need to divert the resources to refactor it for 64 bit. 64 bit systems run 32 bit programs just fine, it is the 32 bit systems that have problems with 64 bit commands.

    Thanks, So computer ok (64 bit), STO ok, Arc should work fine.
    Sigh... Horrible graphics since the 5/25 "update" I guess I'm just going to have to wait until the coding problem is fixed by Dev's.
    At least it's not as bad as the "You must have DX version 10 or higher" (I have 12) at least I could assign and retrieve DOFFS)

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • UnknownUnknown
    This content has been removed.
  • protoneousprotoneous Member Posts: 3,159 Arc User
    matzdaad wrote: »
    ...now that 32 bit STO is no longer supported as of last month

  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    matzdaad wrote: »
    I know Arc is 32 bit but now that 32 bit STO is no longer supported as of last month...
    How do you tell if your STO is 32 bit or 64 bit??

    If your STO client runs and puts you into the game - it's 64-bit.
    Formerly known as Armsman from June 2008 to June 20, 2012
    TOS_Connie_Sig_final9550Pop.jpg
    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • matzdaadmatzdaad Member Posts: 186 Arc User
    Well, today's update did help... a little.
    Before today when I tried to log in using safe-mode (STO) I still got black screen, today after patch and force verify I went under safe-mode and I could see everything... just couldn't interact with buttons to change character. Pressed I and heard the sound of inventory opening just never saw it come up.

    Still a little progress gives hope, certainly better than no progress.

    DEV's, I know fixing code can be a pain in the TRIBBLE but keep on truckin'
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    crypticarmsman wrote: »
    If your STO client runs and puts you into the game - it's 64-bit.

    STO client, I thought you meant Game client... Runs after I kill it the first time in Task Manager.

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    protoneous wrote: »

    Whoa, over 2 years ago! Guess I missed that part. Pretty sure I had this 64 bit by then though.

    That thread was an interesting read, thanks.
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    Found out something from a GM that may help with having to use Task Manager to kill Arc
    so you can get to a working CRYPTIC and the loading bar.

    On the sign-in screen (where it says ENGAGE)
    Go to options and scroll down to 'command line' and type in

    -ArcOverlayEnable 0

    That's - (dash) -ArcOverlayEnable (1 space) 0 (zero). hit save and engage,
    If you don't go right too CRYPTIC every time just go back and delete the command line and save again.
    But I go right to CRYPTIC every time, after restarts and full shutdown+power up.

    Hope this helps, having to open task manager and kill gameclient ever day was really getting to be a pain.

    Matz

    ps: It didn't help graphics but still one less annoyance.

    I have been getting Cryptic/Loading bar every time since this post (11 days ago).
    Post edited by matzdaad on
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    STO still not working right but at least I'm not running around blind anymore.
    I disabled Intel HD Graphics in a futile attempt to get my computer to recognize the GPU I put in...

    To my surprise when I signed into STO (with the Intel HD still disabled) I could see everything!
    Movement very choppy but I could collect on DOFF assignments and reassign under-performing officers.

    Something is always better than nothing!

    Matz.
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • UnknownUnknown
    edited August 2021
    This content has been removed.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    keepcalmchiveon wrote: »
    maybe paste your system stats for the thread.

    and maybe it should be moved to the PC troubleshooting location.

    Tried, it's about 39,000 character too long.

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • protoneousprotoneous Member Posts: 3,159 Arc User
    You've already shared your OS so all that's really left is just graphics card and amount of RAM. Glad to hear you're partially up and running.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited August 2021
    matzdaad wrote: »
    keepcalmchiveon wrote: »
    maybe paste your system stats for the thread.

    and maybe it should be moved to the PC troubleshooting location.

    Tried, it's about 39,000 character too long.


    A full dump of DXDIAG is not the same as a sane summation of your system stats. :p Your i5 is 64-bit, though. Just list your graphics card, make sure it's first GPU device in BIOS, and update your video drivers.

    As for all your 'tips' to disable Arc, to get your game to start, don't bother. It's not Arc. You gotta figure out what you did, messing up your system first; then STO will run just fine. My guess (see above) is that you added a GPU in a shoddy way.
    3lsZz0w.jpg
  • matzdaadmatzdaad Member Posts: 186 Arc User
    meimeitoo wrote: »
    A full dump of DXDIAG is not the same as a sane summation of your system stats. :p Your i5 is 64-bit, though. Just list your graphics card, make sure it's first GPU device in BIOS, and update your video drivers.

    As for all your 'tips' to disable Arc, to get your game to start, don't bother. It's not Arc. You gotta figure out what you did, messing up your system first; then STO will run just fine. My guess (see above) is that you added a GPU in a shoddy way.
    1. Intel HD Graphics 4000, 12GB DDR3
    2. As for my 'tips' I KNOW that command line will not help STO, It just makes Arc run the way it is supposed to.
    3. I know how to find my way around the inside of a computer thank you.
    4. Before the 5/25 'update' STO ran fine, only AFTER the update did it fall apart.
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • protoneousprotoneous Member Posts: 3,159 Arc User
    matzdaad wrote: »
    Intel HD Graphics 4000
    Are you running a discrete graphics card as well?

    Also if you're running STO via ARC perhaps try making a shortcut to the .exe and putting it on your desktop (just to get rid of an unnecessary extra layer).
  • UnknownUnknown
    This content has been removed.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    keepcalmchiveon wrote: »
    matzdaad wrote: »
    meimeitoo wrote: »
    A full dump of DXDIAG is not the same as a sane summation of your system stats. :p Your i5 is 64-bit, though. Just list your graphics card, make sure it's first GPU device in BIOS, and update your video drivers.

    As for all your 'tips' to disable Arc, to get your game to start, don't bother. It's not Arc. You gotta figure out what you did, messing up your system first; then STO will run just fine. My guess (see above) is that you added a GPU in a shoddy way.
    1. Intel HD Graphics 4000, 12GB DDR3
    2. As for my 'tips' I KNOW that command line will not help STO, It just makes Arc run the way it is supposed to.
    3. I know how to find my way around the inside of a computer thank you.
    4. Before the 5/25 'update' STO ran fine, only AFTER the update did it fall apart.
    protoneous wrote: »
    matzdaad wrote: »
    Intel HD Graphics 4000
    Are you running a discrete graphics card as well?

    Also if you're running STO via ARC perhaps try making a shortcut to the .exe and putting it on your desktop (just to get rid of an unnecessary extra layer).

    you mentioned you had a discrete card. are you sure you can swap from one or the other without the system auto swapping back and forth? you said you can kill the intel, and have it see the discrete one...is this still the case, and if so, what details of that card can you offer?

    ive never used arc launcher, just the exe file as mentioned above. do you do that?

    Hence I suggested he has a priority PCI-E boot order issue. Still think that's an issue; especially since he also spoke of "a futile attempt to get my computer to recognize the GPU I put in." Could be something else too. Like for a new system I recently assembled, my old 1080 Ti needed a firmware update to boot as 1e device from displayport (or Intel graphics would be used). However, since he said "I know how to find my way around the inside of a computer thank you," I obviously backed out.
    3lsZz0w.jpg
  • UnknownUnknown
    This content has been removed.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    OK... I have a cheap GPU (retired and can't spend $800 on a Graphics card) It is a Nvidia GT710 2G3D LP
    When I went to school for computers I don't recall GPU's ever being discussed, maybe they were non-existent or rare as hen's teeth back then?

    I do not currently have the GPU in, Win 10 would not recognize it. As one person suggested it may get recognized if I re-install with Intel HD Graphics disabled. I will try that next time.

    As for knowing my way around it covers RAM, HDD's etc but not much experience with GPU's.
    Hell, solid state HD's were science fiction then (except for maybe the military).

    Right now I am running no discrete GPU, Intel HD disabled, and at least I can SEE stuff.
    With HD Graphics enabled I was running blind unless something popped into view for longer than a blink.
    Now I can get to all my characters to request personnel, do DOFF assignments and Admiralty stuff.

    Thing that bugs me is some people said "support" tells them 'your GPU is outdated' ie: Go spend a bunch of money as we don't want to admit this is our frig-up. Bull! if I can do the little I can (moving is a total hassle) with Intel HD DISABLED, that means I can get into STO with the absolute crappiest graphics drivers on the face of the earth!

    Whatever the 5/25 'update' did to graphics they need to find it and fix it. It would also help if they stopped hiring 'code writer's' right out of High School.

    If I left out any info you need/want let me know, lots of replies to try to remember.

    Matz
    Post edited by matzdaad on
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited August 2021
    keepcalmchiveon wrote: »

    you mentioned you had a discrete card. are you sure you can swap from one or the other without the system auto swapping back and forth? you said you can kill the intel, and have it see the discrete one...is this still the case, and if so, what details of that card can you offer?

    ive never used arc launcher, just the exe file as mentioned above. do you do that?

    Re the bold I do not recall saying that? Can you 'quote' me on that?
    Re the .exe file, no I have a very complicated password (you would need to have an eidetic memory)
    and Arc works better (eg: the way it's supposed to) now that the GM gave me that command line to put in.

    Post edited by matzdaad on
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • UnknownUnknown
    This content has been removed.
  • protoneousprotoneous Member Posts: 3,159 Arc User
    edited August 2021
    It's likely that the game is currently running on your Intel HD Graphics 4000 on-board graphics as you can see stuff but haven't got your discrete card in. Could still be worthwhile trying to get your discrete card up and running if you can as 2012 Intel HD graphics isn't going to run STO at it's best and the GT 710 might make all the difference you need between seeing and playing, providing the card is supported by Win10 and you can find a driver for it. I have a 2010 laptop with Intel on-board and discrete graphics that will no longer run the game.

    Edit: I'd still at least temporarily drop ARC and instead use a shortcut to the game's .exe file just as an experiment
  • protoneousprotoneous Member Posts: 3,159 Arc User
    Might want to also try running the game in safe mode (this resets your graphics settings) and then try to come up with some graphics settings that work the best for you.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    matzdaad wrote: »
    Right now I am running no discrete GPU, Intel HD disabled, and at least I can SEE stuff.

    Yeah, see, that doesn't make any sense. Either you're running on a discrete GPU, or you're using integrated graphics. Not neither, or you would see nothing at all, ever.

    Your GT 710 is kinda old, and runs comparable to an Intel HD 4600 chipset (a little below that).

    I heard Windows 10 drivers for your card do exist, but are quite a hassle to install. Maybe indeed you're better off just buying a decent new card. For ca. $70 you were never going to get an enjoyable experience out of your card to begin with.



    3lsZz0w.jpg
  • matzdaadmatzdaad Member Posts: 186 Arc User
    meimeitoo wrote: »
    matzdaad wrote: »
    Right now I am running no discrete GPU, Intel HD disabled, and at least I can SEE stuff.

    Yeah, see, that doesn't make any sense. Either you're running on a discrete GPU, or you're using integrated graphics. Not neither, or you would see nothing at all, ever.

    Your GT 710 is kinda old, and runs comparable to an Intel HD 4600 chipset (a little below that).

    I heard Windows 10 drivers for your card do exist, but are quite a hassle to install. Maybe indeed you're better off just buying a decent new card. For ca. $70 you were never going to get an enjoyable experience out of your card to begin with.

    I should have typed "I am not running a discrete Graphics card"
    When it was not recognized by Win 10 I removed it as what's the point?

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    protoneous wrote: »
    Might want to also try running the game in safe mode (this resets your graphics settings) and then try to come up with some graphics settings that work the best for you.

    Tried safe mode but not with Intel HD disabled, I'll give it a shot later.

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



This discussion has been closed.