Hey, can the Developers and Community team please resolve this?
The forum description here: "This forum is for reporting and discussing PC in-game bugs amongst the community. Please also file an in-game bug report.
" (Emphasis mine.)
However, a GM told me...
GM> While I appreciate your efforts in reporting the issue to us, the best way for this to get addressed is for you submit a bug report on the official bug report forum. All game issues are gathered there so our QA and Development team can easily review them and make the necessary adjustments. This would also increase the issue's visibility and chance to get a workaround. Please provide all the details that you can about the issue to help with the investigation. I've provided the forums link below for your convenience.
Me> So reporting bugs in-game does NOT get them forwarded to the dev team?
GM>I am afraid that the old in-game Bug Report submission feature was already removed due to some issues. The current Support feature will direct you to us. I truly am sorry for the confusion and inconvenience this may have caused you.
Me> Please clarify: if I report a bug, does Support NOT send that bug on to the dev team? Is there NO contact between Support and the programmers?
GM> We do forward bug reports from time to time, but the most effective way for the issue to get addressed and as standard policy, players are encouraged to post their reports on the official forum page. There, the Developers and Community team sometimes reach out to players directly to help with their investigation.
Please, can the D&C team here please clarify whether GMs should
be forwarding low-priority tailor/visual bugs (which I confirmed with screenshots) for eventual fixing, and if so, can you please inform your GM team of this?
If filing in-game bug reports is worthless, can the in-game "bug report" window please just bounce me the thing to email with a forum-link so I can paste it into the forums? Thanks.