Missing initial batch of Duty Officers

denandre1

I made a new character recently, been slowly leveling them up through patrols like I have done in the past without issue. Once I got around to lvl 11, I got the quest popup for my first batch of DOffs, so I head over to the academy to fetch them. I talked to the right npc and got nothing. First I thought I had deleted the box, but it wasn't in my sell history, made a ticket ingame and kept on playing. Got to higher levels and got my R&D and the second batch of DOffs without any issues.

rickard

I also experienced this. I didn't get any DOFFs

eazzie

Known issue across all platforms

https://www.arcgames.com/en/forums/startrekonline/#/discussion/1258427/initial-duty-officer-pack-did-not-claim-correctly

https://www.arcgames.com/en/forums/startrekonline/#/discussion/1258831/initial-duty-officers-not-being-rewarded

https://www.arcgames.com/en/forums/startrekonline/#/discussion/comment/13636775