I know many have complaints about YOK, removal of the calendar, and terrible choices on holiday releases...these can be seen as choices that players disagree with, thus disputable opinions that can be dismissed. However, this constant lack of professionalism in running this MMO as a game is starting to become more apparent this year than any other year I have played this game. We have consistently gotten incorrect announcements, poor TFO releases, incorrect items descriptions and applications to wrong factions. We have even had listed items for sale that were not actually part of sale packages, and gotten a simple my bad on twitter of all places. Twitter has suddenly become a primary format to deliver news in STO like making and reviewing the official page is, "too much work." I don't know the plans for STO, but with this recent disappearing Universal endeavor issue, I must say every facet of the game seems to be falling about and less care is taken in making sure this game stays functional. This is outright incompetence and is getting to the point where the only explanation is Cryptic just doesn't care...or is it another reason? Please, if you do anything for STO please put more care in the details of function, because currently STO looks worse than the Alpha of Scam Citizen.