Enter your questions below, and I'll give them a go during the stream. Please remember, I can't answer any questions about upcoming content or anything covered under our NDA(or when a certain ship/variant is coming out). But! I am open to discussing anything QA or bug related, anything with the gaming industry or anything about myself.
We'll also cover how I'll handle getting you answers to questions that were asked in previous streams so that your questions don't just fall into the deep.
I wanted to ask on if a couple bugs from KDF are known:
First thing is KDF Fleet Starbase holding's teleporter. Unless you are a Reman or Jem'hadar KDF aligned character(the problem doesnt happen with them) you have to go sideways and in an angle and approach closely slowly from about 45 degree angle till you see the options to transwarp to other holdings(or your ship/sector space) else it wont appear. I first reported that in early 2017ish and wondering if the report got somehow lost and it seems to confuse newer players(vets got used to it)
Second thing is when you leave Qo'nos in sector space and you click the KDF Fleet Starbase on the map your character instead gets a bit wider and surpasses it instead pathfind to the holding. Many use the direct transwarp to base so actually it may not had been reported much but I reported it on 2018ish as it was a bug introduced by Victory is Life
There is also a low priority problem with most bridges that got multiple decks and most of all the TOS ones. The npcs seem missplaced. That is something I reported also a long time ago and considering it hasnt been looked at, I wonder if the problem is known
Last thing to say is the new ingame bug system, considering the answer I received when reported something, I am unsure if the report reaches you, will show you exactly what I mean:
Hello,
Thank you for reaching out to us.
I am sorry for the delay in response. I see that you found a display issue with your Advanced Fleet Federation Type 1 Phaser (Stun) weapon. It appears to be a result of a visual bug and it may take some time before the developers are able to resolve your concern. The best thing that I could do for you at the moment is to report this to the development team and suggest you directly submit a bug report. Here's the link for it: https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports
I understand that this may be quite disappointing. The information it contains will help the Development team in conducting the investigation. Should you have trouble posting on the forums, you can contact them directly by sending an email to Community@crypticstudios.com. Please make sure to include as many details as possible about the forum issue you have encountered when emailing them.
Again, I am sorry for the inconvenience this may have caused you. If you need help with anything else, let me know and I'll gladly assist you. Have a nice day!
The above was the answer I got when I reported through ingame interface a visual bug with that weapon. To be more precise the weapon disappears and you seem to be holding a non visible weapon and shooting from thin air. What I wanted to ask, considering they didnt "process" the bug, should we still report with the ingame interface or not anymore?
Thank you so much for actually posting this on the forum. No real question...but I really like that you want to interact with the community. So thank you so very much for this.
i also thank you for posting, and as it seems no one really posted but one person. so for all the complaining many have done, to include myself, i guess this shows why other forms of comms are used vs here. unfortunate.
that said, and while late (i had to work friday)...
what can you as QA or not, do about old bugs that dont really effect missions but effect gameplay? one such is the Azura Sci accolade. its been dorked for soooo long and it sucks that you cant complete the parameter for that profession, but the others you can. so why has this not been fixed, or why not just remove the accolades for all professions for the mission?
I must have missed this one on stream, but I did add it to the list to check out.
Comments
First thing is KDF Fleet Starbase holding's teleporter. Unless you are a Reman or Jem'hadar KDF aligned character(the problem doesnt happen with them) you have to go sideways and in an angle and approach closely slowly from about 45 degree angle till you see the options to transwarp to other holdings(or your ship/sector space) else it wont appear. I first reported that in early 2017ish and wondering if the report got somehow lost and it seems to confuse newer players(vets got used to it)
Second thing is when you leave Qo'nos in sector space and you click the KDF Fleet Starbase on the map your character instead gets a bit wider and surpasses it instead pathfind to the holding. Many use the direct transwarp to base so actually it may not had been reported much but I reported it on 2018ish as it was a bug introduced by Victory is Life
There is also a low priority problem with most bridges that got multiple decks and most of all the TOS ones. The npcs seem missplaced. That is something I reported also a long time ago and considering it hasnt been looked at, I wonder if the problem is known
Last thing to say is the new ingame bug system, considering the answer I received when reported something, I am unsure if the report reaches you, will show you exactly what I mean:
Hello,
Thank you for reaching out to us.
I am sorry for the delay in response. I see that you found a display issue with your Advanced Fleet Federation Type 1 Phaser (Stun) weapon. It appears to be a result of a visual bug and it may take some time before the developers are able to resolve your concern. The best thing that I could do for you at the moment is to report this to the development team and suggest you directly submit a bug report. Here's the link for it: https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports
I understand that this may be quite disappointing. The information it contains will help the Development team in conducting the investigation. Should you have trouble posting on the forums, you can contact them directly by sending an email to Community@crypticstudios.com. Please make sure to include as many details as possible about the forum issue you have encountered when emailing them.
Again, I am sorry for the inconvenience this may have caused you. If you need help with anything else, let me know and I'll gladly assist you. Have a nice day!
The above was the answer I got when I reported through ingame interface a visual bug with that weapon. To be more precise the weapon disappears and you seem to be holding a non visible weapon and shooting from thin air. What I wanted to ask, considering they didnt "process" the bug, should we still report with the ingame interface or not anymore?
I must have missed this one on stream, but I did add it to the list to check out.
Also, @coldnapalm, I can look into that as well.