Couple days ago I ran into an issue in game and the Game Master asked me to share it here to help get ideas on the matter. Ill copy and paste my original report and also attach the screen shot of the issue.
XtremeEvolution
Apr 22, 20:51 PDT
On my character Ni'Saan I bought 2 duty officers from the exchange tonight both Very Rare Deflector Officers (Tyratu and Charna) to replace the 2 Common ones I have been using. After spending over 300k credits for each they wont let me swap or add them to my active duty officer slots. I tried logging out and restarting the game. Tried in ESD and ESD space. I tried removing all active officers and only slotting the new ones and it wont. I get no error or messages in chat box saying why it wont. I do get the pop up if they join they are bound to confirm. I click ok and nothing happens. I would like to be able to use them. It says they cant be put on space task at this time when i hover over the put on active duty. Any help or advice would be appreciated. Thanks.
Reply from Game Master below. Any help on this matter would be appreciated. Since talking to him I have still been unable to slot them. Ive tried in various areas in space and on space stations and planets, no luck.
Hello Captain,
Thank you for reaching out to us.
My apologies for the delayed response due to the high volume of support tickets sent by our players. I understand that you've encountered an issue with assigning your Duty Officers, despite all the workarounds you have attempted. Based on the information you provided, it looks like this issue is the result of a bug. I will surely forward these details to our development team so they can investigate further. It will also be helpful for you to submit a bug report on the official bug report forum to supplement the information I have already provided them.
*Gave me link to here*
Posting this on the forums is also a good way for other affected players to pitch in their ideas and experiences. Thank you for bringing this to our attention and hopefully we can identify the nature of the problem.
I appreciate your patience and understanding.
Regards,
GM Zildross
Game Master
0
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