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(Bug) Fed Elite Starter Pack - "Unable to complete transaction"

raschen1raschen1 Member Posts: 17 Arc User
Morning! I was forwarded to the forums by a GM who responded to my initial enquiry.

I've been trying to claim the 'federation elite starter pack' for the last several days- however, every time I try and do so, the following message appears: Unable to complete transaction: that item cannot currently be purchased.

I'm currently playing with both a level 65 and a 30 character, both of who experience the same bug.

For note:
  • There are Bridge officer slots available
  • There are ship slots available (even bought Zen in order to test/ order both in case that was the issue - :( )
  • There are "upgrade" possibilites for bag/ bank slots (nothing has been "maxed" in Zen store orders).

Is there any way to resolve this? Thankyou in advance.

Comments

  • sthe91sthe91 Member Posts: 6,371 Arc User
    Do you have inventory slots available?
    Where there is a Will, there is a Way.
  • raschen1raschen1 Member Posts: 17 Arc User
    I do - I've been through all the logical 'resolutions' - checked free space/ slots/ completed tutorial
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