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Delphic Distortion Torp gone missing

Delphic Distortion Torpedo (Mark XV Gold, CrtD x4, CrtH/CritD) is no longer in my inventory (or bank) and is not on any of my ships. When I load a ship that had the torp it shows as, "This Item is equipped on another ship." The problem is, it is NOT on any of my ships, I've been through every ship and every loadout.

According to GameMaster Uzul, they can "...escalate the request so that the escalations team can check if it is possible to do a character rollback, provide lobi, or replace the item. If you agree, please note that if it is a character rollback, it would reinstate your character to a set date. This would mean that you will lose your current progress and/or purchases until said date. Also, we'll set the date to the day before you lose the item."

It seems like the rollback option is the messiest of the possible solutions. I will have to carefully note my balances and then submit another ticket if the rollback robs me of other items. (I would hope that any rollback procedure that removes purchases would also restore the zen/dilithium and EC that was used to make those purchases!) Also, even if I transfer all my EC and refined Dilithium to another character, I could potentially lose up to 300K of Unrefined dilithium, which is non-transferrable (I very recently changed a ton of Marks and Elite Marks into Dilithium).

March 24th is the approximate date when I first noticed the item was missing,but it could have occurred as early as January.
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