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BUG: 800 Day Rewards UNCLAIMABLE from in-game Email

I reported in ticket 96627 (which was marked solved, but isn't) and in ticket 108639 (just now) that I cannot claim the 800-day Veteran Reward from my in-game email. No matter how I click or how many times, it just sits there in the email inert.

I purchased on 1/30/2020, and despite reporting on 2/1/2020 and the subsequent exchange over email, I have no resolution, and something I paid real money for has not been delivered, and I have no promise of a time to deliver, and no promise of compensation for the money you've received in good faith. Please respond and fix this immediately!

Comments

  • inferiorityinferiority Member Posts: 4,719 Arc User
    I hate to ask what might be considered as 'obvious', but are you accessing that mail from a mail terminal rather than the minimap button?
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
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