Chroma (Arc Games)
Feb 15, 09:04 PST
Thank you for contacting us.
I deeply apologize for the delayed response due to the high volume of tickets in our queue. I'm sorry to hear that you encountered an issue with the cooldown of the Jem'Hadar environmental suit. Based on the information you provided it looks like this issue is the result of a bug. I will forward these details to our development team so they can investigate further. It will also be helpful for you to submit a bug report on the official bug report forum to supplement the information I have already provided them.
You may use this link:
https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports
Posting this on the forums is also a good way for other affected players to pitch in their ideas and experiences. Thank you for bringing this to our attention and hopefully we can identify the nature of the problem. I appreciate your patience and understanding.
Regards,
GM Chroma
Game Master
jcfabela1988#4783
Feb 14, 01:54 PST
Jem Hadar Suit is on a cooldown timer every single time I change into it. Unable to activate suit to provide oxygen to character