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CStore Event Coupon not updating

Hello. I submitted a ticket and was informed it was passed over to the team as a bug. While doing the Borg event in January, I earned progress towards my free ship coupon, but the c store did not update. It still shows my competition thru the breach event. I am hoping to have my progress updated so I can buyout the rest of the project; I had taken a sabbatical from the game for a bit. Has anyone else experienced this?
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