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required to post for ticket escalation

ron91516ron91516 Member Posts: 5 Arc User
I am posting this a requirement to have my ticket escalated... "Before we go ahead and forward this up to our tier 2 department, I need you to post a new tren on our forums as a bug report. You can use this link https://www.arcgames.com/en/forums/startrekonline#/categories and please get back to me and send me the screenshot of your latest trend post. Hoping for your cooperation."

2 of my ships were deleted by accident, this is an effort to get the game master to elevate my ticket as part of their requirements in order to have 2 ships restored to my character.

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