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Borg Resurgence Reward Bug don't get Daily Bonus Dillithium but a Box i can't open.

doctorstegidoctorstegi Member Posts: 1,235 Arc User
https://www.youtube.com/watch?v=7K7L-NqfYdE&feature=youtu.be

No reward just a box i can't open. 3rd time, always different characters and even different difficulty ect... Ticket is open but i don't see this being fixed anytime soon. Anybody else having this issue?
C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.

Comments

  • k05pfk05pf Member Posts: 5 Arc User
    I have the exact same issue. Started happening 2 days ago and have it on 2 different characters now. I assume this will continue to happen for the next days ... I hope this item can be made usable so it awards the dilithium but I dont know how the counter for the amount it should give you works behind the scenes....
  • doctorstegidoctorstegi Member Posts: 1,235 Arc User
    edited January 2020
    k05pf wrote: »
    I have the exact same issue. Started happening 2 days ago and have it on 2 different characters now. I assume this will continue to happen for the next days ... I hope this item can be made usable so it awards the dilithium but I dont know how the counter for the amount it should give you works behind the scenes....

    I hope you have better luck with your ticket then I do with mine seems "understanding english" is not the GM's true strength. After explaining uploading 2 screen shots and 1 video they still thought i was talking about the Grand Prize the weapon and the 50k Dillithium ect... Never mentioned it with one word, only said daily dillithium bonus reward ect... and i think if they actually would have looked at either the screen shots or the video (since they were investigating) then they might would have come to the same conclusion. But I instead they let me make all this evidence for them (basicly jump through the hoops) and for what? For one of the dumbest responses I have ever gotten from a Customer Support for a Game. It was like saying I don't give a damn what your problem is in fact i don't even bother to look at what you provided us with but tell me more about your problems. What a joke.

    C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.
  • k05pfk05pf Member Posts: 5 Arc User
    I was told to post here on this forum to give it more attention. I hope the developers are informed and can check this as of now I have 100.000 Dilithium sitting in objects I cannot open and I hope I do not loose these rewards I plan to continue to collect every day.
  • k05pfk05pf Member Posts: 5 Arc User
    To give an update on this: this keeps on happening on any Character on my account so it is not an issue affecting certain characters but the whole account.
  • doctorstegidoctorstegi Member Posts: 1,235 Arc User
    k05pf wrote: »
    To give an update on this: this keeps on happening on any Character on my account so it is not an issue affecting certain characters but the whole account.

    My ticket got responded too now that it is a bug and they are looking into this but it keeps happening on a daily base to me as well.
    C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.
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