test content
What is the Arc Client?
Install Arc

Skills Invalid?

edoachedoach Member Posts: 23 Arc User
edited November 2019 in PC Gameplay Bug Reports
Well, here's another gem of lack of quality support. Klingon toon got a levelup, I go to apply that point and am greeted with this.[img][/img]k6nxXkG.png
Support's answer: spend Zen to buy a retrain token, not our problem that the game broke on you. Their next suggestion was I delete the character and start over.

Will they issue a retrain token to fix their problem? No. Give 300 Zen so I can buy the retrain token? No. They just want me to spend IRL money to fix their mistake.

Comments

  • kaithan1975kaithan1975 Member Posts: 947 Arc User
    In the case of "Skills Invalid" the retrain is free, or at least it was.
  • inferiorityinferiority Member Posts: 4,719 Arc User
    I have experienced a "Skills Invalid" error for no apparent reason several times, sometimes on the same character.
    I can confirm that clicking the "Retrain" button resets your skills for free when this happens.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited November 2019
    I have experienced a "Skills Invalid" error for no apparent reason several times, sometimes on the same character.
    I can confirm that clicking the "Retrain" button resets your skills for free when this happens.
    Just a note: Yes, usually it's the solution, and the recommended solution, however this may be a hassle since multiple things reset or may reset by retraining (sorry, I don't remember the details but maybe it involves possibly traits, ground+space skills and choices and who knows if something else). Still in VERY a few cases it wasn't necessary... maybe when a specific error (relating to recruitment term possibly) which had caused this to appear, was fixed.

    If you want to re-skill, (allegedly for free as said by Inferiority to those with invalid skills status) do try to take screenshot of anything which may be relevant, at least including your ground and space choices and choices below, possibly traits of all types and slotted rep traits, and anything else you think might be related. I don't know if boff skills and hotbars (ground and/or space) may be affected. Official post I found with information similar to inferiority's above: https://www.arcgames.com/en/forums/startrekonline#/discussion/1170473/skills-invalid-check-before-you-report-a-bug

    edited for accuracy/corrections.
    Post edited by rndfluctuation#1470 on
Sign In or Register to comment.