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Customer Service seems to have improved slightly --

themariethemarie Member Posts: 1,055 Arc User
I filed two tickets in succession this weekend, logged on and the problems were actually resolved.

Once upon a time filing tickets was futile endeavor.

So thank you, whoever fixed those two problems with my character and account, respectively.

(PS: I will say additional nice things if I log back in and find 100,000,000 ZEN "accidentally" to my account.)
Post edited by baddmoonrizin on

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  • salazarrazesalazarraze Member Posts: 3,794 Arc User
    edited October 2019
    Anyway, politeness goes a long way when dealing with customer service. They are always far more likely to help you out if you can calmly and coherently explain your situation as opposed to ranting and swearing. I'm glad things worked out for you, OP.
    Post edited by baddmoonrizin on
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
  • I recently filed a ticket and had a pretty dim view of getting a response, much to my pleasure and surprise I got a response and a resolution. During the process I found myself actually hoping there was going to be some sort of survey to rate the experience :joy: Glad I saw this thread.
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