I'm a Lifetime Member have been in an induced coma for 2 years and seems my account has been wiped. Last login was 2016 but all history of transactions and all my characters and all I have paid for gone. Support has offered no real assistance. Did anyone else have this done to them?
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Answers
Star Trek Online volunteer Community Moderator
Me neither. People post regularly here about coming back after 1-3 years away and they haven't lost anything. I took almost 2 years off myself though it was between 2012 and 2014.
What people have had happen is they had multiple accounts where one owned a lot and the other was near-empty and they mixed up which is which.
Hopefully @darkbladejk can get them some help.
I don't think STO does that since none of the "I'm back, what's changed?" posts have ever mentioned it.