My KDF Romulan, despite having completed the entire arc, is unable to claim the Into Shadows reward from the Tesseract, but has been able to claim any of the other rewards they've accomplished.
Have you done the mission Temporal Ambassador? Did you complete these missions before the revamp or after? Have you accepted or skipped any missions that were added with the mission journal revamp? If none of that works to claim the In Shadows reward from the Tesseract Device as a Delta Recruit then it might be a bug. Thanks.
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