Ticket Reference # 190513-000775
This character (Ryoko [email protected]
) is a delta recruit but I cannot complete them because the breen missions are not available in my mission journal.
Response By Email (Somnolence) (05/13/2019 07:59 PM)
Thank you for contacting player support, captain. I hope you had a great weekend.
I am sorry to hear that you are unable to access the Breen story arc. As a gamer like you, I definitely understand that things like this may be quite frustrating as it affects your overall gaming experience. This being the case, I apologize for the inconvenience this may have caused you, and, I am grateful for your patience and understanding.
If some missions are grayed out in your mission journal, I suggest skipping the previous missions or episodes that you have already completed and listed as available in your mission journal. This will enable the mission journal to be refreshed and detect the next available mission that can be completed or replayed. Once done, you will need to talk directly to the mission giver to begin the mission.
Additionally, you may also visit this link for the PC patch notes and this link for the article about the changes that were made in unlocking missions that were moved from the required mission journal.
Again, I am sorry for the inconvenience this may have caused you. On the other hand, I am glad I was able to interact with you on this subject, and, I will consider it our privilege to be called in for further clarifications and inquiries. In the event that you will require our assistance again with your account or if you have other questions, please feel free to contact us back and we will be more than happy to help.
Thank you for your patience and understanding. We hope to hear from you soon, captain!
Perfect World Entertainment
Customer By CSS Web ()
So what exact steps should I take? Your response has not really given me anything to do. The breen story arc is not available to me. I had someone share the mission to me and I got a message in the mission description that I am ineligible for the mission rewards, and the arc is still not listed under available for missions. I cannot complete my delta recruit arc because these missions are not available to my character. The character name is Ryoko Habuki, and I cannot finish the delta recruit reward because of this bug.
The mission is not greyed out, it is not in my mission journal at all, so doing other missions to get them is not possible, as they do not exist in my mission journal. The cold war mission wrapper is not there. Please help.
I have skipped all available missions, there is still no access to the breen missions in my mission journal. I went to deferia and beamed down to the planet, talked to ambassador Surah, nothing about the cold call mission. Went to starbase one talked to admeral quinn, he didn't give the mission starter either. Don't know what else to try, cannot complete the delta recruit rewards without completing the breen missions.
Response By Email (Ehdione) (05/15/2019 06:30 PM)
Thank you for the update.
I'm sorry to hear that you're still unable to access the Breen Missions. Though Breen Invasion Arc is not showing in the mission journal, the missions under it should still be available. You have mentioned that you had someone share the mission with you, did it not become available in the Incoming Hails tab of your Mission Journal?
Also, some players are able to access the Breen missions after completing the Yesterday's War episode, specifically the mission Vorgon Conclusions.
If ever the issue persists, please update this ticket.
Customer By CSS Web ()
I have just completed the entire yesterday's war arc today. The breen missions are still not available. When the mission was shared, I did get an income hail message, I accepted the mission. I went to defera, but could not start the mission, no options were available. I checked the mission journal, in the description, it stated that I was not eligible for rewards because I did not meet the requirements. When deleted, it did not show up under the available tab. The original mission starter was given by admeral quinn, I think the mission was called diplomatic negotiations, which takes you to deferia, where you get the first breen mission cold call. I still do not have access to that mission. Going to deferia and talking to the ambasador surah does not give any missions. Still cannot finish the delta recruit rewards because I do not have access to the breen arc for this character (Ryoko Habuki). I checked my jem'hadar character, and admeral quinn gives out the mission diplomatic negotiations for that character, but I still do not have access on my Romulan Delta Recruit character.
Response By Email (Ehdione) (05/16/2019 10:37 PM)
Thank you for the update and for the additional information.
While we apologize for the inconvenience, this may be an issue that requires developer intervention. We'll gather the details that you've given and pass them on for further investigation. The best way for us to ensure that this is resolved as quickly as possible is for you to submit bug report on the forums as soon as you are able. Even though the developers and QA team may not reply, they will review it and provide a possible fix.
Your understanding is highly appreciated. Let us know if you have further concerns.
So as suggested by the last response, I am submitting this bug for further help.