Since I logged on this morning I've been unable to play certain story arcs, they are greyed out and have no "hail" or skip buttons. I've completed all the story arcs on all my characters.

"I'd be delighted to offer advice on women. When I have some I'll let you know..." - Cpt. Jean-Luc Picard
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And since I am making breakfast...and want to grab a cup of coffee... I am going to cut and paste a post I made in a different thread....and if you could just take the info an apply it to your character.
I hope it will help.
Another thing that happened is they re-arranged the order some missions are played in and removed many....so there may be even be some missions you did not play if you look back through the Episodes.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Nah...that is not it...because the Mission Journal revamp came in with Age of Discovery....his character is a Discovery character.
He says he played the missions in the Klingon War...which are the first set of missions the Discovery character runs into. But does not say if he played any other story Episodes. But everything is gray, with no buttons at all....which indicates exactly that...did not play any other story Episodes.
So, probably leveled up this character using DOFF assignments after getting to Level 11 and unlocking DOFFing during a XP Bonus Weekend.
BTW...remember this: if you actually want to play the video game stories with your characters, avoid XP weekends and hold off on doing DOFF assignments for as long as you can.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
I did make it to 22 with Missions and a bit of Doffing. But from 22 to 65 was just Doffing but only to 44 during XP Weekend ( I only did from Sunday to morning on Monday). Since then Admiralty and Doffs plus some TFOs.
This change only came about since they 'unlocked' the Mirror Discovery Missions so you could play directly.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
The Discovery Character can Hail Episodes in the 'Availible' Tab but only 'Para Pecum' in the 'Episodes' Tab.
Of the 'Klingon War' Arc 'Welcome to Earth Spacedock' says it Cannot be replayed. 'Diplomatic Orders', 'Stranded in Space', and 'Researcher Rescue' all say Contact Mission Simulator (as they have been played), but there is no Replay Button (or any other Button for that matter). No Buttons, not even grayed out.
'Secret Orders', the next in line in the 'Klingon War' Arc, I had picked up weeks ago but I dropped it the other night to pick it back up at Level 65, instead of the 60 at which it was listed. This one now has no Buttons to pick it back up.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
I managed to clear all the New Romulus Missions that were in the 'Available' Tab and 'Hot Lead' for Nakura.
Tomorrow, hopefully, I will be able to unlock the rest of the 'Episodes' Missions.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Oh. and nobody can skip them, it's just that it's only an issue (right now) for Discovery characters, since the arc is placed so early for them, rather than at the (current) end of the list.
I went on my Discovery character tonight...and, sure enough, the "Mirror of Discovery" stories are added IN BETWEEN the "Age of Discovery" (tutorial for the Discovery Feds) and "Klingon War"....effectively blocked "Klingon War" for all the Discovery characters.
Because the program would see the "Mirror of Discovery" as not completed. LOL!
See the Discovery Character's Episode listing and it is quite clear. https://i.imgur.com/TxZBM05.jpg
SOOOOOOO expect more of the same....as they ADD more and more missions for Discovery Characters and slip them in at the front of the others.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'