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client crashing after todays patch

firerunnerfirerunner Member Posts: 3 Arc User
had not been on in a while and I updated last night and was able to get on I just got on to check a few things then got off went to get on to day and there was a patch so I updated and now I cant get passed the loading screen I did a force verfi of the game and my loading bar gets half way then I get a game client crash message which closes out the game and im not sure what to do to fix it ive tried safe mode but the game only crashes that much faster. any help would be great

Comments

  • centaurianalphacentaurianalpha Member Posts: 1,150 Arc User
    After patching, I cannot log in at all; Windows just locks up, until I close STO. If I force-verify, the game crashes to desktop. I'll take ANY suggestions for getting the game to run at this point...
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  • firerunnerfirerunner Member Posts: 3 Arc User
    After patching, I cannot log in at all; Windows just locks up, until I close STO. If I force-verify, the game crashes to desktop. I'll take ANY suggestions for getting the game to run at this point...
    some one else is with me on the same issues, I ended up messaging support and ended up with a ticket submitted and I have not heard back yet, does yours say gameclient.exe has stopped working as well. Im also trying to reinstall just incase was something I forgot to try yesterday had to delete the hole game folder cause I could not find the uninstall button. but if yours is the same issues as mine what ever they tell me that can fix it if this reinstall fixes it I will pass on to you

  • wraith2727wraith2727 Member Posts: 8 Arc User
    to me as soon loading bar start fill up game crash without any messages... :( tried reinstal, safe mode... all with same result :/
  • kainbdckainbdc Member Posts: 14 Arc User
    I am having the same prob and have tried reinstall and safe mode as well. The game is not playable right now. Hope they get this fixed soon!
  • josienyc123josienyc123 Member Posts: 1 Arc User
    i get a error 31 message before the patch even loads then closes out submitted several reports still no reply as of yet
  • firerunnerfirerunner Member Posts: 3 Arc User
    I did get a response and was simply told to make sure I did not have direct patching on or a proxy set and any and all third party stuff closed and not running but none worked. hoping they get to the bottom of this so I can try and get the anniversary ship
  • kainbdckainbdc Member Posts: 14 Arc User
    edited January 2019
    I have tried all that as well and it's still not working. Based on what they told you it sounds like that are not even looking in to it. But who knows.
    Post edited by kainbdc on
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