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Unable to claim account wide unlocks for Temporal Agent

cha0tic1acha0tic1a Member Posts: 77 Arc User
Self explanitory really. New Discovery Captain and can't claim the mission unlocked stuff, can claim some but not everything which I have unlocked.

Comments

  • chrian#9670 chrian Member Posts: 622 Cryptic Developer
    Hello @cha0tic1a , Is your discovery character level 20?
  • cha0tic1acha0tic1a Member Posts: 77 Arc User
    edited October 2018
    Yup...Managed to claim some of the boxes but the ones tied to missions are unavailable. They have been claimed on my other captains though but can not be claimed on the Discovery one.
    I can/have claimed boxes for the TA reaching various levels, doing R&D etc
    I can't claim boxes tied for the TA finishing the story arcs.
    I only have 2 unlocks for my TA to unlock everything and they are tied to specializtion point spend.
  • chrian#9670 chrian Member Posts: 622 Cryptic Developer
    Hello @cha0tic1a Would you mind posting an imgur picture of the UI showing the boxes you are unable to claim? You may also need to log back into your temporal agent and verify they are unlocked. Does not hurt to check
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited October 2018
    "Entry" should be level 20 for the "reward system" by the NPC itself. You may claim SOME rewards by then but some other rewards are closed beyond a level barrier :)

    Some missions LINES rewards depends on level 21, ~25/26 maybe, other types of rewards (SOME guild related etc, and maybe also a LINE too requires 30 only - this I don't know) require possibly 30 and better join a fleet too just in case - sometimes it might be needed as well (also common with guild join related rewards, but there may be an exception), There MIGHT be some level 35 rewards too, I don't know ATM, and other missions LINES rewards require around ~45/47 - unsure, and level 60. (ofc Jem'hadar need level 65 + 20 active hours anyway but that's not the case)

    LINES rewards which would need "level 16" or so, just require level 20 (65+20 active hours for jem) now by accessing the NPC as it's needed


    The details here are not accurate! But that is the idea. 20, 21, 25-26, 30 and better join a guild (greatest boon - check all tabs BTW!), (possibly 35 - I don;t know) 45/47 and 60 (or 65+ 20 hours for Jem;s) are your magical numbers :)

    *feeding an edit monster just in case
  • cha0tic1acha0tic1a Member Posts: 77 Arc User
    Look...I have no idea on how to put a screenshot here. String and rocks are technology to me.

    Everything except 'Complete 3 Primary Specializations' have been unlocked on the primary Temporal Agent.

    The Discovery captain is Level 30 and has claimed some unlocks, everything which isn't tied to a story arc.

    The ones which can not be claimed are the ones tied to completing story arcs like 'Wasteland' or 'Romulan Mystery' or the Breen arc. The primary Temporal Agent has completed these and they have been collected by every captain other than the Discovery captain.

    I completed the Wasteland Arc last night and now that is unlocked for the Discovery captain.
  • cha0tic1acha0tic1a Member Posts: 77 Arc User
    In addition it seems that all the rewards for Delta Recruit are also locked, again only those tied to story arcs. Everything else has/can be claimed and has been for all my ALTs
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited October 2018
    Important edit: THIS POST IS NO LONGER RELEVANT AFTER THE RESPONSE BELLOW.

    Wow. I understand now.

    Then, as a player like you (not a support/official stuff) I'd tell it's really a BUG (or they changed behavior when I wasn't aware of)
    Wasteland was tied up to ~level 21 and completion of wasteland arc by the RECRUIT (e.g. AoY), not by the claiming character.

    Sorry!

    P.S.
    Breen should likely be out of your reach for a while - unless they changed/remove level requirement - however this wasteland issue is a real issue (if not a change of behavior)
    MAYBE (I speculate) they have mixed/switched between the char finishing a line and the recruit finishing it somewhere, by accident. (or accidentally required both, which is not the previous/expected behavior)
    OR they somehow chose to remove level barrier and instead (or additionally alternatively) add a requirement to finish the line


    Note those lines were lines which were "changed" by the expansion... at least wasteland and breen became more "local" and "optional" (and you actually have to travel to get those). Also they removed the level requirement in the process.

    Another speculation - don't be surprised having breen/romulan mystery reward open only when you finish those. I think I am starting to really dislike all those changes.
    Post edited by rndfluctuation#1470 on
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    @chrian#9670
    chrian please help here and sorry for interupting - I thought it was a misunderstanding. There is a real issue or change in behavior and the player gave all details now (posting new because editing with @ won't alert)
  • cha0tic1acha0tic1a Member Posts: 77 Arc User
    Like a muppet I did get the captain's level wrong, he's L21.
    There might be a level restriction that I'm not aware of but it seems odd that it only effects story arc rewards and nothing else. I'm quite prepared to accept that it's me because I do make mistakes!! :D
    I claimed the ship device, the DOFF award etc no problem.
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited October 2018
    It's alright I make many mistake. I try not to but still. It's good to try not to and to admit (though, note to self, always better to be even more careful if it still happens ;))

    Honestly I don't know what's going on since I already claimed those line's reward before AoD.
    But good there is a possibility it's not a bug :)

    claim "delay" - SOME not all guild join/30 reward
    (I don't know - some may require level 30, some require 30+join, and some may require other combination such as join+20 OR "20" - I don't remember which. join+30 would suffice anyway for all fleet-related milestones recruit rewards, but the details eluded me)
    Others are specific lines stories which have level req.
    Some traits are able to be claimed from "20" I think, but only usable at 50 as only then the possibility to use that type of trait is opened.

    enjoy rewards :)

    P.S.
    Do update if there is an issue with other lines.
  • cha0tic1acha0tic1a Member Posts: 77 Arc User
    No there is a bug.
    I can claim rewards after completing a single mission from the relevent story arc but not before.
    Just completed the first mission in the Romulan Mystery arc and I could then claim the relevent unlock.
    I should just be able to click through and collect all without doing any of those missions, correct?
  • lhoygowlhoygow Member Posts: 311 Arc User
    Only if your character is of high enough level. You won't be able to claim the rewards from the story arcs until your character is of high enough level to do those story arcs.
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