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Beam out button greyed out.
depotdevil
Member Posts: 10 Arc User
I got my kids to start playing and we met today at Starbase 39.
But when we decided to go do a space battle I have the option to beam to ship.
But both my kids beam to ship option is greyed out. And when they go to the transporter room the npc's don't talk to them.
I have had them change the instance. there was only 1 showing so nothing happened.
Logged out of game. reloaded. no change.
Any help?? kinda frustrating on day 1.......
--
After reporting to STO technical support-
Both Miles728 and pikachu had completed the tutorial and 1 additional random space mission.
then messaged me about meeting in the game.
One of them was near Starbase 39 so we met there.
I showed them, in the game, around the Starbase at the different vendors and what to buy and from whom.
We then decided to go to Deep space nine but Beam out issue found.
---
Having reviewed the details you have provided, it's possible that you encountered a gameplay bug. While I'm unable to assist right away with a fix for these kinds of issues, I highly recommend to post a bug report on our official forums at the given link so that our developers become more aware of the issue:
https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports
I have also taken note of this matter. My sincerest apologies for any inconvenience this may have caused you. These kinds of issues need time to be investigated in order for the fixes to be made and applied in-game, so be sure to check our website or forums for any official updates about the fixes. If you need help with anything else, feel free to reach out again as I'll be more than happy to help you out.
But when we decided to go do a space battle I have the option to beam to ship.
But both my kids beam to ship option is greyed out. And when they go to the transporter room the npc's don't talk to them.
I have had them change the instance. there was only 1 showing so nothing happened.
Logged out of game. reloaded. no change.
Any help?? kinda frustrating on day 1.......
--
After reporting to STO technical support-
Both Miles728 and pikachu had completed the tutorial and 1 additional random space mission.
then messaged me about meeting in the game.
One of them was near Starbase 39 so we met there.
I showed them, in the game, around the Starbase at the different vendors and what to buy and from whom.
We then decided to go to Deep space nine but Beam out issue found.
---
Having reviewed the details you have provided, it's possible that you encountered a gameplay bug. While I'm unable to assist right away with a fix for these kinds of issues, I highly recommend to post a bug report on our official forums at the given link so that our developers become more aware of the issue:
https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports
I have also taken note of this matter. My sincerest apologies for any inconvenience this may have caused you. These kinds of issues need time to be investigated in order for the fixes to be made and applied in-game, so be sure to check our website or forums for any official updates about the fixes. If you need help with anything else, feel free to reach out again as I'll be more than happy to help you out.
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Because I thought I read about this the other day....in a different thread, maybe?
Odd. Signing off and staying off for about 10 mins, resets connections and reloads the map and clears up stuff like that, usually.
What are you doing different?
Anyways, in this space battle thing....
Did you team up with your kids and made yourself team leader? If you did I think when YOU join the mission, it pulls your team in with you. It has been a while since I have done any team stuff.
Anyone out there reading this????
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin