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Gamecrash Ce38007-8 if you beam down to risa and locked toon

Since 6of july i have following error

Every time i beam down to the sommerevent of risa i get a gamecrash with ce38007-8 and i cant load my toon. I contacted perfect world game support at 7th july. The only thing they can do is move my toon to the eta eridanis sector. If i try to enter risa again, i get the same error. They send me to sony support...no real help.

Now the say post in the forum...lets see ( had to wait 3 days to post here, cause i normally dont need forums)

I lost allready 10 days of the risa event....i wont accept the loss of the eventship.

So once more at another place HELP me please


  • tmghost7729#8985 tmghost7729 Member Posts: 455 Arc User
    Did you try reinstalling and resetting your router?
  • riddle1973#5642 riddle1973 Member Posts: 6 Arc User
    Thats the first thing i do before i ask for support. Router gets every day an restart.
    I reinstalled the game i reinitialised my ps4
    I took a brand new ps4
    I did everthing the support of perfect world and sony said.
  • riddle1973#5642 riddle1973 Member Posts: 6 Arc User
    Still have the same problem but nice move ignoring an lts
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