I had this issue with missions being unskippable even at the right level and a few weeks ago I posted a thread asking why I couldn't skip most of the missions in the Future Proof campaign.
Apparently we got a fix for the issue in one of the previous patches:
https://www.arcgames.com/en/games/star-trek-online/news/detail/10918643
"Resolved an issue which made it so players could not always skip to higher story arcs even when at the appropriate level."
However it would appear that the issue I have with unskippable missions in the Future Proof campaign still persists:
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