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Forums > Home› Support› PC Gameplay Bug Reports

Game turning off

smokebaileysmokebailey Member Posts: 4,661 Arc User
in PC Gameplay Bug Reports
In the middle of play, the game just vanishes....no error messages or warning....just vanishing.
Happened three times in the past several days. Each time was with a KDF character...dunno if its particular to that.

Anyone else having this issue.
dvZq2Aj.jpg

Comments

  • azraelswrd#4511 azraelswrd
    azraelswrd#4511
         Member Posts: 7 Arc User
    Yes, happened to me a few weeks ago. Solution that worked for me was to run the game using the 32-bit client (which you can set from OPTIONS at the launcher window after you log-in but before you start the game).

    There is also a known issue with Nvidia's most recent driver (397.31) being very buggy which resulted in OUT OF MEMORY crashes (there should be other posts on this). I rolled back to the 397.55 version for the Nvidia driver and so far, the game has been stable.
  • smokebaileysmokebailey Member Posts: 4,661 Arc User
    Dunno how to' roll back'

    whats the difference between the 64 and the 32?
    dvZq2Aj.jpg
  • darkbladejkdarkbladejk Member Posts: 3,712 Community Moderator
    Just a heads up guys I'm going to close this thread since its a duplicate. I've merged the duplicate thread to here. https://www.arcgames.com/en/forums/startrekonline/#/discussion/1239793/random-crash-to-desktop
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
This discussion has been closed.