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Spend Reward Promo - Treat Yo'self How?

The Treat Yo'self Spend Reward Promo wording is a little confusing. To clarify, do I get the 4 free promo packs from the Spend Reward Promo if I:
  • Treat My'self by spending 10,000 zens, acquired from the dilex, in the c-store?
  • Treat My'self by buying 10k new zens now, but not spending them in the c-store?
  • Treat My'self by buying 10k new zens now, and "spending" them in the dilex on dils?
/channel_join grind

Comments

  • warpangelwarpangel Member Posts: 9,427 Arc User
    No it's not. Spending 10,000 zen is completely clear. The only place you can actually spend zen in game is the C-Store.
  • tacticalrooktacticalrook Member Posts: 810 Arc User
    warpangel wrote: »
    No it's not. Spending 10,000 zen is completely clear. The only place you can actually spend zen in game is the C-Store.
    Promo Summary

    Spend Reward Promo Starts
    : 12/9/16 @ 930am PT

    Spend Reward Promo Ends: 12/12/16 @ 10am PT

    Reward Delivery: 12/12/16 – 12/16/16

    Spend Amount: $100 USD (10,000 Zen) in Star Trek Online, Holodeck Server

    Part in red makes it less than "completely clear". Also, the announcement doesn't specify where these zens must be spent. You can spend them in the dilex, after all.
    /channel_join grind
  • warpangelwarpangel Member Posts: 9,427 Arc User
    warpangel wrote: »
    No it's not. Spending 10,000 zen is completely clear. The only place you can actually spend zen in game is the C-Store.
    Promo Summary

    Spend Reward Promo Starts
    : 12/9/16 @ 930am PT

    Spend Reward Promo Ends: 12/12/16 @ 10am PT

    Reward Delivery: 12/12/16 – 12/16/16

    Spend Amount: $100 USD (10,000 Zen) in Star Trek Online, Holodeck Server

    Part in red makes it less than "completely clear". Also, the announcement doesn't specify where these zens must be spent. You can spend them in the dilex, after all.

    No, it doesn't. And no, you can't.
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    It's only a $10 4-pack so unless you really need something this weekend, "the only winning move is not to play."

    Wait for a 20% off ships sale, 20% off services, 20% off R&D packs, 15% of keys. Also, then you only need to buy what you want, like a 4,800 zen ships bundle or 525 zen doff slots upgrade.
  • tom61stotom61sto Member Posts: 3,711 Arc User
    edited December 2016
    The Treat Yo'self Spend Reward Promo wording is a little confusing. To clarify, do I get the 4 free promo packs from the Spend Reward Promo if I:
    • Treat My'self by spending 10,000 zens, acquired from the dilex, in the c-store?
    • Treat My'self by buying 10k new zens now, but not spending them in the c-store?
    • Treat My'self by buying 10k new zens now, and "spending" them in the dilex on dils?

    You give them $100 (or equivalent acceptable local currency), they send you that set of four R&D packs, eventually. They don't care what you do with the 11000 Zen (10k normal + 1k bonus Zen) that you get. Sit on it for all they care.


    Apparently not, check the clarification by ambassadorkael.
    Post edited by tom61sto on
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    tom61sto wrote: »
    The Treat Yo'self Spend Reward Promo wording is a little confusing. To clarify, do I get the 4 free promo packs from the Spend Reward Promo if I:
    • Treat My'self by spending 10,000 zens, acquired from the dilex, in the c-store?
    • Treat My'self by buying 10k new zens now, but not spending them in the c-store?
    • Treat My'self by buying 10k new zens now, and "spending" them in the dilex on dils?

    You give them $100 (or equivalent acceptable local currency), they send you that set of four R&D packs, eventually. They don't care what you do with the 11000 Zen (10k normal + 1k bonus Zen) that you get. Sit on it for all they care.

    I thought so too, but as written it says to SPEND zen not BUY zen. This is a new one for them, until now the bonus has been when you buy zen.

    It's still a bad time to spend zen unless you really need something, since nothing is on sale.
  • tacticalrooktacticalrook Member Posts: 810 Arc User
    edited December 2016
    tom61sto wrote: »
    The Treat Yo'self Spend Reward Promo wording is a little confusing. To clarify, do I get the 4 free promo packs from the Spend Reward Promo if I:
    • Treat My'self by spending 10,000 zens, acquired from the dilex, in the c-store?
    • Treat My'self by buying 10k new zens now, but not spending them in the c-store?
    • Treat My'self by buying 10k new zens now, and "spending" them in the dilex on dils?

    You give them $100 (or equivalent acceptable local currency), they send you that set of four R&D packs, eventually. They don't care what you do with the 11000 Zen (10k normal + 1k bonus Zen) that you get. Sit on it for all they care.

    What you're saying here is not the same as what an earlier person believes.

    There seems to be some fundamental confusion within the community on exactly what kind of spending this promotion is rewarding - the spending of wallet monies or the spending of zens.

    Could we get some clarification on this, @ambassadorkael#6946 ?
    /channel_join grind
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    There seems to be some confusion on this issue within the community.

    That's must be the understatement of the year. :) Me, I don't even understand what the OP is on about to begin with.
    3lsZz0w.jpg
  • tacticalrooktacticalrook Member Posts: 810 Arc User
    meimeitoo wrote: »
    There seems to be some confusion on this issue within the community.

    That's must be the understatement of the year. :) Me, I don't even understand what the OP is on about to begin with.

    There is a promotion going on right now called the Spend Reward Promo. The problem is that it describes spending both $100 and also spending 10,000 zens. These are different things and the Reward (4 promo packs) hinges on whether someone spends the right thing - $100 or 10,000 zens (possibly even both).

    Some of the community believe they'll receive the Spend Reward if they spend 10,000 zens they've collected entirely in-game, others believe the only way to receive the Spend Reward is by spending $100 to buy new zens.

    If both groups go the whole promo thinking they're going to get the reward but only one group receives them, our new community manager is going to be busy. Seems like a good idea to nip this in the bud right away, eh?
    /channel_join grind
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    meimeitoo wrote: »
    There seems to be some confusion on this issue within the community.

    That's must be the understatement of the year. :) Me, I don't even understand what the OP is on about to begin with.

    There is a promotion going on right now called the Spend Reward Promo. The problem is that it describes spending both $100 and also spending 10,000 zens. These are different things and the Reward (4 promo packs) hinges on whether someone spends the right thing - $100 or 10,000 zens (possibly even both).

    Some of the community believe they'll receive the Spend Reward if they spend 10,000 zens they've collected entirely in-game, others believe the only way to receive the Spend Reward is by spending $100 to buy new zens.

    If both groups go the whole promo thinking they're going to get the reward but only one group receives them, our new community manager is going to be busy. Seems like a good idea to nip this in the bud right away, eh?


    Ah. Thx for the clarification. :)
    3lsZz0w.jpg
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Arc User
    I've clarified this in the main thread, but I don't want to leave you guys hanging. If you spend 10,000 Zen during this event, even if it was Zen you already had, you will receive the bonus packs. As I understand what the OP is asking, this means that all three options on the OP are correct.
  • tacticalrooktacticalrook Member Posts: 810 Arc User
    I've clarified this in the main thread, but I don't want to leave you guys hanging. If you spend 10,000 Zen during this event, even if it was Zen you already had, you will receive the bonus packs. As I understand what the OP is asking, this means that all three options on the OP are correct.
    Thanks for the clarification.
    /channel_join grind
  • johnnyray14#4257 johnnyray14 Member Posts: 188 Arc User
    It seems to me that only the first option in the OP is consistent with this clarification. The second option is only *buying* Zen. The third option could be followed by taking that same Dil and converting it back to the same amount of Zen you had in the first place.
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Arc User
    Hmm, I think you're right, on further reading. So option one, then. Spend Zen in the C-store, get the packs.
  • tom61stotom61sto Member Posts: 3,711 Arc User
    Odd way to go about it, the only stuff I remember for bonus items like this have been for purchasing Zen with cash. I'm guessing this is intended as a Zen sink, which is including even grinders in the target audience.
  • ltminnsltminns Member Posts: 12,573 Arc User
    Spend all the Zen you bought when the Exchange Rate went down into the 270s on C-Store stuff now, so you won't hoard it to buy Dilithium back again later when it goes back into the 400s. Then they'll need another sink again.

    And if you just want to buy Zen, while it's not on sale silly you, that's OK as well to help the Fiscal Quarter's and Year End's bottom line.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
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  • bobbydazlersbobbydazlers Member Posts: 4,535 Arc User
    how do you claim the 4x R&D Packs bonus for this promotion, I bought Temporal Special Agent Pack through the c-store at about 13,000zen and cant see how I go about claiming this bonus.
    I have been tempted to buy this pack for some time and as my tos character is still at low level I will get a lot of benefit from the ships, having this promotion seemed like a good time to take the plunge.
    the promotion blog states you only have to spend 10,000 zen to qualify for the reward.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

  • warpangelwarpangel Member Posts: 9,427 Arc User
    how do you claim the 4x R&D Packs bonus for this promotion, I bought Temporal Special Agent Pack through the c-store at about 13,000zen and cant see how I go about claiming this bonus.
    I have been tempted to buy this pack for some time and as my tos character is still at low level I will get a lot of benefit from the ships, having this promotion seemed like a good time to take the plunge.
    the promotion blog states you only have to spend 10,000 zen to qualify for the reward.

    Sigh.
    Reward Delivery: 12/12/16 – 12/16/16
  • bobbydazlersbobbydazlers Member Posts: 4,535 Arc User
    warpangel wrote: »
    how do you claim the 4x R&D Packs bonus for this promotion, I bought Temporal Special Agent Pack through the c-store at about 13,000zen and cant see how I go about claiming this bonus.
    I have been tempted to buy this pack for some time and as my tos character is still at low level I will get a lot of benefit from the ships, having this promotion seemed like a good time to take the plunge.
    the promotion blog states you only have to spend 10,000 zen to qualify for the reward.

    Sigh.
    Reward Delivery: 12/12/16 – 12/16/16

    must admit I missed that part of the announcement, having said that I wonder how many will be chasing unawarded bonuses after the 16th has passed.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    tom61sto wrote: »
    I'm guessing this is intended as a Zen sink, which is including even grinders in the target audience.


    I'm guessing this is a 'knee-jerk' reaction to the Dilithium market plummeting. They wanted us to spend all that Dilithium on the Phoenix boxes, which we did; but they don't want us to make a bundle on converting the remainder of our Dilithium pile to Zen again (every Zen you don't buy, is essentially a loss to them)... unless we immediately spend it again (and not back on Dilithium, but on C-Store stuffz), so we'd still have to buy new Zen later.

    P.S. Nothing wrong with that tactic, really: the promotion doesn't call for mandatory spending.
    3lsZz0w.jpg
  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    Hmm, I think you're right, on further reading. So option one, then. Spend Zen in the C-store, get the packs.

    When the game's employed Community Manager is confused; you know there's a problem with how Marketing communicated this.
    Formerly known as Armsman from June 2008 to June 20, 2012
    TOS_Connie_Sig_final9550Pop.jpg
    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
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