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All of my Winter Jackets from last year just disappeared from the fleet bank

Title says it all. Last year, I hammered the Winter event and traded ornaments for almost all of the Winter Jackets. I put them in the fleet bank for our fleet to use (my wife, daughter, and I). We had not used all of them yet. The ones remaining suddenly disappeared from the fleet bank today.

What happened? I didn't see anything about the boxes being time limited?

Comments

  • bwleon7bwleon7 Member Posts: 310 Arc User
    edited December 2016
    did you check the fleet bank log to see if someone took them out?
    Dr. Miranda Jones: I understand, Mr. Spock. The glory of creation is in its infinite diversity.
    Mr. Spock: And the ways our differences combine, to create meaning and beauty.

    -Star Trek: Is There in Truth No Beauty? (1968)
  • broadnaxbroadnax Member Posts: 340 Arc User
    edited December 2016
    Agh! According to the logs, one of my brother's characters pulled all of the jackets, Mirror universe ships, xp/mark boosts, energy credits, etc., from the bank. He hasn't played for a couple of years. I just emailed him to see if his account has been compromised. Yuck.
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    edited December 2016
    Agh! According to the logs, one of my brother's characters pulled all of the jackets, Mirror universe ships, xp/mark boosts, energy credits, etc., from the bank. He hasn't played for a couple of years. I just emailed him to see if his account has been compromised. Yuck.

    Contact support right away (don't wait for your brother to reply), maybe they can get back the items and just ban his account.

    If it wasn't (banned word) hocked (banned word), confront your "brother" and admire his new goatee. Bring a weapon.
  • broadnaxbroadnax Member Posts: 340 Arc User
    I have demoted all of his characters so that they can no longer add/retrieve items from the Fleet holdings. If we jettison his account from the fleet, that will drop us below five accounts in the fleet. Will that cause a problem for keeping the fleet (I know you need five to create one)?

    Our fifth member is also inactive, so I demoted his characters as well to be on the safe side.
  • grayfoxjamesgrayfoxjames Member Posts: 1,516 Arc User
    Fleet needs five characters to be created. Only one ever needs to remain.
    Fleet Admiral Thomas Winston James a.k.a. The Grayfox
    Fleet Leader of:
    Liberty Task Force/Liberty Honor Guard
    Pride of the Federation/Pride of the Empire
    Liberty Guardians
    U.S.S. Liberty, NX-42813-L, T-6 Legendary Odyssey Class

    Game Handle: Grayfox@GrayfoxJames
    Website: https://www.libertytaskforce.com
    Armada (STOFA Member Fleet): https://www.libertytaskforce.com/stofa
    Discord: https://discord.gg/bGp9N7z
    Twitter: STOFA@LTFGrayfox
    Email: CSDynamix@Hotmail.com
  • alcyoneserenealcyoneserene Member Posts: 2,414 Arc User
    You'll be fine with even just one single character holding a fleet by themselves, although I believe there's some rule where you have to log in one max rank once per 3 months to keep it active. Someone will need to clarify this for us as I haven't looked into it yet.
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  • broadnaxbroadnax Member Posts: 340 Arc User
    Thanks for the info.

    My brother got back with me this morning and his account was indeed compromised. He changed his login info and opened a ticket.
  • bwleon7bwleon7 Member Posts: 310 Arc User
    make sure he also looks at any accounts that may have shared the same login and password combination. ID thieves rarely stop with one site. Once they see that it works on one site they will try the same combination on lots of others.
    Dr. Miranda Jones: I understand, Mr. Spock. The glory of creation is in its infinite diversity.
    Mr. Spock: And the ways our differences combine, to create meaning and beauty.

    -Star Trek: Is There in Truth No Beauty? (1968)
  • admiralkogaradmiralkogar Member Posts: 875 Arc User
    Some idiot tried to steal a Fleet members account once. There is a story there .. let me just say the bad guy got his comeuppance and went to jail to boot.

    Lots of good advice here for the OP, so I'd just say 'take it'! :)

    Qapla'!
  • broadnaxbroadnax Member Posts: 340 Arc User
    Thanks, all. Now we'll wait and see how the ticket plays out.
  • captainbmoneycaptainbmoney Member Posts: 1,323 Arc User
    I have a ton of extra Q-Mas stuff from the last few years. I might be able to reimburse you some. Message me in game B-Money@DecadeComplete and I'll get as much as I can for you.

    Like my fanpage!
    https://www.facebook.com/CaptainBMoney913
    Join Date: August 29th 2010
  • broadnaxbroadnax Member Posts: 340 Arc User
    Thanks for the offer, B-Money. We have a bunch of ornaments to trade in, so if support can't get our stuff back, we do still have enough to trade in for much of the Winter stuff we lost. Ships and boosts, not so much.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    broadnax wrote: »
    Thanks for the offer, B-Money. We have a bunch of ornaments to trade in, so if support can't get our stuff back, we do still have enough to trade in for much of the Winter stuff we lost. Ships and boosts, not so much.


    Small piece of advice: don't tamper with the 'crime-scene' just yet. I mean, last thing you want is to get a new ship or something donated, and then have customer support say you falsely claimed it was missing (as they found it in your inventory, after all). I would leave your Fleet assets pretty much 'as is' for now, if I were you. Let them sort out the theft first.
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  • admiralkogaradmiralkogar Member Posts: 875 Arc User
    You should find out who took them from the fleet storage log.

    That is a good place to start looking. :)

    Qapla'!
  • berginsbergins Member Posts: 3,454 Arc User
    You should find out who took them from the fleet storage log.

    That is a good place to start looking. :)

    Qapla'!

    Except for the fact that that part of the dilemma was resolved by the third post.
    "Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
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  • captainwellscaptainwells Member Posts: 718 Arc User
    I have a ton of extra Q-Mas stuff from the last few years. I might be able to reimburse you some. Message me in game B-Money@DecadeComplete and I'll get as much as I can for you.

    That is one heck of cool gesture; kudos to you for doing so in the spirit of the season!!

    Once you manage this outreach effort to help this guy out and if you feel prompted to - just for the heck of it - I would love to have any single item that you've a spare of and don't mind fessing up to a console person. Syval@ContraryCube30
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