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help. ps4 tech problems

hello. I bought 6 basic tech upgrades for my shields but it never gave me them and took my money EC.

also it won't let me upgrade my rare shields. I have a rare tech upgrade for them.

what's happening???

Answers

  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    Tech upgrade rarity has nothing to do with item rarity. You can use any tech upgrade rarity to upgrade any item rarity (green upgrade for Very Rare shield, etc.)

    Tech upgrade rarity just tells you how many upgrade points you get from it. Better rarity = more points. More important, better upgrades use less dilithium ore per tech point. Superior is the best value for using the least dil.
    hello. I bought 6 basic tech upgrades for my shields but it never gave me them and took my money EC.

    Did you check the "R & D" tab of your inventory? That's where they go on PC, I don't know about consoles. Also, you might have bought a different upgrade type like beams by mistake.
    also it won't let me upgrade my rare shields. I have a rare tech upgrade for them.

    What happens? You can't choose the upgrade, or it won't let you use it because you do not have enough refined dilithium?
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null

    hi OK. the tech upgrades are in my inventory. not my R&D inventory. can I move them over?

    also I select the shields. but it won't let me pick any of the tech upgrades I have.
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    also there the correct tech upgrades for shields
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    Did you place the shield into the upgrade window first?

    Are you sure the upgrades say "shields"?

    Do you have more than 1,000 refined dilithium?
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null
    yes to all. I've 20k.

    but when I remove my shields. it says inventory full. but it moves them into my inventory. I've 30 free spaces.

    while it's in my inventory it won't let me select it in the upgrade tab. I have to manually do it.

    also the 6 tech upgrades are in my player inventory. not my R&D inventory
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    edited September 2016
    I'm getting a video of it


    http://youtu.be/ZPbVUlv9hGk
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    Hmm, it looks your inventory _is_ full, that's probably what is messing it up. Free up 1 space and try again.
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null
    but it isn't full. I've loads of free spaces
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    Ah sorry, I was looking at the "available items" screen which has no spaces. The console UI is quite different from PC.

    I'd file a support ticket listing the exact shield you are trying to upgrade and pointing out that you have open inventory spaces, dil, shield upgrades. Perhaps the bug is tied to that episode reward shield.

    (FYI, the Romulan Reputation version of the shield is better.)

    You might also post in the Support sub-forum.
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null

    OK thanks for your help. just we are getting the tech event soon. soo I'm gunnar miss out
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    Can you upgrade anything else like a beam? Just to see that it works at all?
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null
    I can upgrade everything I have on my ship.

    I also bought new shields in the exchange and it's giving me the option to upgrade them.

    also can I move the tech upgrades to my R&D inventory??
  • cronoprimecronoprime Member Posts: 31 Arc User
    edited September 2016
    R&D upgrades that we purchase from either vendor or exchange are going into main inventory on ps4. I can confirm this and I believe this is yet another bug. I have not found a way to move them yet.
  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    It sounds like the bug is with this specific shield then. If you want the nifty Reman look you can just use a regular shield but place the Reman one in the visual slot. ... assuming consoles have the "visuals only" equipment slots :)

    If not, there is always the Reman shield from the Romulan Reputation.
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    null

    sweet. thanks. I sent a support ticket in.
  • kedrinrahokedrinraho Member Posts: 12 Arc User
    edited September 2016
    I couldn't see which shield this is, but some are not up-gradable. This might be a console thing.

    you are also trying to upgrade it while it's equipped, i haven't had much luck upgrading consistently while equipped.
    Un-equip the shield then in your main inventory select the shield and click upgrade. You will see the upgrade screen along with a small listing showing what items it requires for upgrade. If it's not up-gradable the line will be blank. It reads Upgrade Materials

    P.S. On the console the purchased upgrade materials do indeed go in the regular inventory, but you can select them as a separate stack from the upgrade window to use those up first.
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