test content
What is the Arc Client?
Install Arc

i need help everyone gameclient.exe has stopped working

i went to log in today and i got the game client exe has stopped working.i have tried Reinstalling didn't work tried going through steam nothing has worked any ideas? i am on windows 10 if that helps you with any help you can give

Comments

  • questeriusquesterius Member Posts: 8,708 Arc User
    Have you tried safe mode through the arc launcher?

    I did experience a hang-up from game client earlier today, but i closed STO and logged in again without problems.
    It may be related to the server stability issue for which an emergency maintenance takes place later today.​​
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • whistlerdavidwhistlerdavid Member Posts: 420 Arc User
    questerius wrote: »
    Have you tried safe mode through the arc launcher?

    I did experience a hang-up from game client earlier today, but i closed STO and logged in again without problems.
    It may be related to the server stability issue for which an emergency maintenance takes place later today.​​
    safe mode worked thank you.do you have any idea why the error happened?

  • questeriusquesterius Member Posts: 8,708 Arc User
    questerius wrote: »
    Have you tried safe mode through the arc launcher?

    I did experience a hang-up from game client earlier today, but i closed STO and logged in again without problems.
    It may be related to the server stability issue for which an emergency maintenance takes place later today.
    safe mode worked thank you.do you have any idea why the error happened?

    It may be related to the server stability, but can't be certain.

    Some time ago i experienced hangups quite frequently especially during map transfers.
    A trick which helped me get rid of them is the following: Ingame go to <options> then <advanced> and change the setting for "reduced file streaming" to "off".​​
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • lostyuslostyus Member Posts: 208 Arc User
    edited December 2015
    Do you have an AMD card and have you recently updated it with the new Crimson driver? If so Cryptic hasn't updated their game to test against it. It's the only game I have that was affected by it (I haven't heard of any other game other than STO having this problem with Crimson though I haven't looked too much). I've had to roll back to before Crimson (15.7.1 driver) just to be able to play STO in DX11. https://community.amd.com/thread/191845

    If you haven't installed Crimson then this link may help you https://reddit.com/r/sto/comments/3gzeio/_/

    (If it is Crimson then I think it's mainly AA (anti aliasing) causing the issue as I and other people were able to turn up the setting (excluding AA, and maybe bloom which I don't use anyway) without it crashing. Before I rolled back I had to play in DX9 as I didn't want to play without AA, but that was causing some weird aand crappy looking colouring on some ships due to certain skills.

Sign In or Register to comment.